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SERVICE & WARRANTY INFORMATION
Warranty period
Limited 5-year warranty: Bose Corporation warrants this headset to
be free from defects in materials and workmanship for a period of
five years from the date of purchase. Ear cushion life will vary with
use. Ear cushions carry a six-month limited warranty against manu-
facturer’s defects.
Service
Contact Bose for:
Spare parts and accessories (see page 35)
Technical advice
Installation information
Warranty and repair information
To return your headset to Bose for repair
1. Call to request return authorization instructions from Bose.
2. Clearly mark the return information given to you on the outside
of the package.
3. Enclose your name, address, daytime telephone number and
e-mail address, along with a description of the problem.
4. Securely pack the headset.
5. We recommend that you insure the headset and use a transport
service that provides a tracking number.
6. Send your headset to this address:
Contact information
Bose Aviation Headset Department
145 Pennsylvania Avenue
Framingham, MA 01701-9168 USA
TEL: 1-800-233-4416 (US)
508-879-7330, ext. 62006 (outside US)
FAX: 1-508-766-5997
00_AM270261-01_HeadsetXII.book Page 34 Tuesday, August 11, 2009 2:27 PM
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