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14 October 22, 2001 AM19464_02_V.pdf
English
Maintaining Your Acoustimass
®
10 Series II Speaker System
Troubleshooting
If you have a problem with your Acoustimass 10 Series II speakers, turn off your sound
source and try the solutions below. If you still have a problem, contact your Bose
®
dealer to
arrange for service. Or, to contact Bose directly, refer to the inside back cover of this guide.
Problem What to do
System does not Make sure the power cord of the receiver is plugged into an operating AC wall outlet and
function at all that the unit is turned on.
Be sure to select a source at the receiver (video, DVD, CD, tuner).
No sound Check the speaker connections. Turn the unit ON.
Increase the volume.
Disconnect any headphones.
Sound is distorted Make sure speaker cable is not damaged.
Reduce the volume of any external components connected to the receiver.
No bass
Make sure the speaker connections at the receiver or amplifier are correct (+ to + and - to -).
If you are using Dolby Digital (AC-3) programming, verify that the settings are correct at the
receiver. Be sure the source material (laserdisc, DVD, or broadcast programming) is Dolby
Digital encoded.
Not enough or Move the Acoustimass module closer to a wall or corner to increase bass. Move it farther
too much bass from a wall or corner to decrease bass.
Set the Loudness or Bass Boost control on your receiver to increase or decrease bass.
No surround-sound To get the full performance benefit, your HiFi Stereo VCR or stereo television must be
connected to a home theater receiver.
Make sure your receiver is set to a surround-sound mode.
Customer service
For additional help in solving problems, contact Bose customer service. See the inside back
cover for Bose customer service offices and phone numbers.
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