12
What to do if...
If you cannot rectify a fault yourself, please contact our after-sales service. We will always find
an appropriate solution and will avoid unnecessary visits by engineers. Trust the expertise of
the manufacturer and rest assured that the repair will be carried out by trained service
technicians using original spare parts. The contact details of your local after-sales service can
be found in the enclosed after-sales service directory, or by calling one of these numbers:
– GB 0844 8928979 (Calls from a BT landline will be charged at up to 3 pence per minute.
A call set-up fee of up to 6 pence may apply.)
– IE 01450 2655
When contacting the after-sales service, please quote the appliance's product number (E no.)
and production number (FD) (see the inside of the door).
Set the programme selector to Off and remove the appliance plug from the socket.
ʠ
The (Start/Stop) indicator
light does not come on.
Mains plug plugged in?
Programme selected?
ʠ
The ā symbol and (Start/
Stop) indicator light are flashing.
Empty the condensation container a page 4.
Check the condensation outlet hose, if applicable (kink).
ʠ
The 4 symbol and (Start/
Stop) indicator light are flashing.
Clean the air cooler a page 6 “Cleaning and care”.
Clean the fluff filter a page 4.
ʠ
The u symbol flashes. Is the water tank empty?
Filling with distilled water
a page 9.
The filter in the water tank may have become dirty.
If so, clean the filter in the water tank
a page 4.
ʠ
The Steam Dry - Steam Refresh
does not start.
ʠ
Dryer does not start. Has the (Start/Stop) button been pressed? Is the door
closed?
Programme set?
Ambient temperature greater than 5 °C?
ʠ
Water is leaking out. Make sure the dryer is level.
Clean the air cooler seal.
ʠ
The door opens by itself. Push the door closed until you hear it click into place.
ʠ
Items crease even though the
Steam Dry - Steam Refresh
programme has been selected.
Laundry load exceeded?
Remove articles of clothing immediately after the end of the
programme, hang up and pull into shape.
ʠ
Drying result was not achieved
(laundry too damp).
Hot laundry feels damper than it actually is.
The selected programme does not suit the load. Use
another drying programme or, in addition, select the time
programme a page7.
Use fine adjustment for the drying result a page1/2.
Fine layer of limescale on the humidity sensors
a Clean
the humidity sensors
apage 9.
Programme cancellation, e.g. tank full, mains power supply
failure, door open or maximum drying time reached.
ʠ
Drying time too long. Clean the fluff filter under running
water a page 4.
Insufficient supply of air
a ensure that air can circulate.
Air inlet possibly blocked
a Clear inlet a page 8.
Ambient temperature higher than 35 °C a Ventilate the
room.
ʠ
The humidity in the room
increases significantly.
Make sure the room is sufficiently ventilated.
ʠ
One or more programme status
indicator lamps are flashing.
Clean the filter and air cooler a page 4/6.
Check the installation conditions a page 10.
Switch off, allow to cool, switch on again and restart the
programme.
ʠ
The interior light (depending on
the model) does not work.
Unplug the appliance plug, fold back the cover cap on the
inside above the door (using a Torx 20 screwdriver) and
replace the bulb. Close the cover cap.
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Safety instructions
Emergency
– Pull the appliance plug out of the socket immediately or disconnect the fuse.
ONLY use the
dryer...
– In rooms inside the house.
– For drying or unwrinkling/refreshing fabrics.
The dryer must
NEVER...
– Be used for purposes other than those described above.
– Be modified in terms of its technology or properties.
Hazards
– The dryer must not be used by children or persons who have not been
instructed in its use.
– Do not leave children unsupervised near the dryer.
– Keep pets away from the dryer.
– Remove all objects from pockets,
and lighters in particular
a risk of explosion.
– Do not lean or sit on the door a risk of tipping.
– Open the door carefully. Hot steam may escape. The clothes and drum may
be hot
a risk of burns.
Installation
– Secure loose leads or hoses, otherwise there is a risk of tripping.
– Below 0 °C there is a possibility of frost damage.
Mains
connection
– Connect the dryer according to specifications to an AC earthed socket,
otherwise it cannot be guaranteed that the appliance is completely safe.
– The cable cross-section must be sufficient.
– Only use earth-leakage circuit breakers with the following symbol:
– The appliance plug and socket must be compatible.
– Do not use multiple plugs/connectors and/or extension cables.
– Do not touch or hold the appliance plug with wet hands
a risk of electric shock.
– Never pull the appliance plug out of the socket by its cable.
– Do not damage the mains lead
a risk of electric shock.
Operation
– Only laundry must be loaded into the drum.
Before switching on the dryer - check the contents.
– Do not use the dryer if the laundry has been in contact with solvents, oil, wax,
grease or paint (e.g. hair setting spray, nail polish remover, stain remover,
cleaning solvent, etc.)
a fire/explosion hazard.
– Hazard caused by dust (e.g. coal dust, flour): do not use the dryer
a risk of explosion.
– Do not put laundry containing foamed material/rubber in the dryer a elastic
material may be destroyed and the dryer may be damaged due to possible
deformation of the foamed material.
– Switch off the dryer once the programme has ended.
– For unwrinkling/refreshing fabrics, use distilled water only. Do not use
condensation, tap water or additives.
– Distilled/condensation water is not for drinking.
Defect
– Do not use the dryer if it is defective or if you suspect that it is.
Repairs must only be carried out by the after-sales service.
– Do not use a dryer with a faulty mains lead. To prevent risks, a faulty mains
lead must only be replaced by the after-sales service.
– Before changing the bulb of the interior light make absolutely sure you have
pulled the appliance plug from the socket
a risk of electric shock.
Spare parts
– Only use genuine spare parts and accessories for safety reasons.
Disposal
– Dryer: unplug the appliance plug, then cut the mains lead from the appliance.
Dispose of the dryer at an approved public disposal facility.
– Packaging: keep all packaging out of reach of babies and children.
a danger of suffocation.
– All materials are environmentally safe and recyclable. Dispose of in an
environmentally-responsible manner.
