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en Troubleshooting
54
Fault Cause troubleshooting
"E:36 / -25 / -26" Drain pump is blocked. →"Cleaning the drain pump",
Page49
The water pressure is low. No remedial action possible.
The filter in the water inflow
is blocked.
"Clean the water inflow filter"
→Page52.
The tap is turned off. Turn on the tap.
The water inlet hose is
kinked or jammed.
Ensure that the water inlet hose is
not kinked or jammed.
"E:35 / -10" There is water in the base
trough.
Turn off the water tap.
Call the after-sales service.
→"Customer Service", Page63
The appliance is leaking. Turn off the water tap.
Call the after-sales service.
→"Customer Service", Page63
Detergent dosage is too
high.
Immediate measure: Mix one table-
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the left-hand compartment (not
for outdoor clothing, sportswear or
items stuffed with down).
Reduce the amount of detergent for
the next washing cycle with the
same load.
lights up. The temperature is too high. Wait until the temperature has
dropped.
→"Cancelling the programme",
Page44
Water level is too high. Start the Drainprogramme.
Laundry is caught in the
door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start/ Reload to start the
programme.
flashes. Door is not closed. 1. Close the door.
2. Press Start/ Reload to start the
programme.
All other error codes. Malfunction Call the after-sales service.
→"Customer Service", Page63
54


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