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Faults, what to do?
Faults Cause/Remedy
Water is running out. Correctly attach/replace drainage hose.
Tighten screw-fitting on the supply hose.
Water not flowing in.
Detergent not
washed in.
Start/Reload A not selected?
–Tap not open?
Filter blocked? Clean the filter. ~ Page 38
Supply hose kinked or jammed?
Washing-machine
door cannot be
opened.
Safety function active. Stop programme?
Rinse Hold
$ (without final spin) selected?
Can be opened via emergency release only? ~ Page 39
Programme does
not start.
Start/Reload A or Finished in 3-time selected?
Door closed?
Childlock active? Deactivate.
Detergent solution is
not drained.
Rinse Hold
$ (without final spin) selected?
Clean the drain pump. ~ Page 36
Clean outlet pipe and/or drainage hose.
Water not visible in
the drum.
Not a fault – water below the visible area.
Spin result not
satisfactory.
Washing wet/too
damp.
Not a fault – unbalanced load detection system has stopped the
spin cycle, washing unevenly distributed.
Distribute small and large items of washing in the drum.
Less Ironing
p selected?
Too low speed selected? ~ Page 24
Spin cycle actuated
several times.
Not a fault – unbalanced load detection system adjusts imbalance.
Residual water in the
dispenser for care
product.
Not a fault – effect of the care product not impaired.
If required, clean insert. ~ Page 36
Odour formation in
the washing
machine.
Run Cottons 90 °C programme without washing.
Use standard detergent.
Loud noise
formation, vibrations
and “wandering”
during spin cycle.
Appliance aligned?
Align the appliance. ~ Page 56
Appliance feet fixed?
Secure appliance feet. ~ Page 56
Transportation safety devices removed?
Remove transportation protection devices. ~ Page 50
41


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