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Troubleshooting en
61
Fault Cause troubleshooting
i-DOS Fehler, i-DOS deakt-
ivieren
The pump for the intelligent
dosing system is blocked.
1. Switch off the appliance.
2. Clean the pump unit.
→"Cleaning the detergent drawer",
Page53
3. If this indicator appears again, call
our after-sales service.
→"Customer Service", Page71
Note:You can start the washing pro-
gramme if you deactivate the intelli-
gent dosing system and dose manu-
ally.
→"Buttons", Page26
"E:60 / -2B" The unbalanced load detec-
tion system has interrupted
the spin cycle because the
laundry is unevenly distrib-
uted.
Redistribute the laundry in the
drum.
Note:Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
"E:10 / -10" The filters in the water inflow
are blocked.
"Clean the filters in the water in-
flow" →Page58.
The tap is turned off. Turn on the tap.
The water inlet hose is
kinked or jammed.
Ensure that the water inlet hose is
not kinked or jammed.
All other error codes. Malfunction Call the after-sales service.
→"Customer Service", Page71
Water cooling To protect the wastewater
pipes, the hot detergent
solution is cooled before be-
ing drained.
Wait until the detergent solution
has cooled down.
Malfunctions
Fault Cause troubleshooting
The appliance is not work-
ing.
The mains plug of the power
cord is not plugged in.
Connect the appliance to the power
supply.
The circuit breaker is faulty. Check the circuit breaker in the
fuse box.
There has been a power cut. Check whether the lighting in your
kitchen or other appliances are
working.
61


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