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en Troubleshooting
54
Fault Cause troubleshooting
The water is not draining. →"Resuming the programme when
the programme status is Rinse
Hold", Page39
The water outlet hose is con-
nected too high.
Install the water outlet hose at a
maximum height of 1 metre.
→"Technical specifications",
Page63
Water is not flowing in. De-
tergent is not being dis-
pensed.
You have not pressedStart/
Reload.
Press Start/Reload.
The filters in the water inflow
are blocked.
"Clean the filters in the water in-
flow" →Page48.
The tap is turned off. Turn on the tap.
The water inlet hose is
kinked or jammed.
Ensure that the water inlet hose is
not kinked or jammed.
The spin cycle runs several
times.
The unbalanced load detec-
tion system eliminates an im-
balance by repeatedly redis-
tributing the laundry.
Not a fault – no action required.
Note:When loading, where possible,
place large and small items of laundry
together in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
The programme duration
changes during the wash
cycle.
The programme operation is
optimised electronically.
This may change the pro-
gramme duration.
Not a fault – no action required.
The unbalanced load detec-
tion system eliminates an im-
balance by repeatedly redis-
tributing the laundry.
Not a fault – no action required.
Note:When loading, where possible,
place large and small items of laundry
together in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
Foam detection system
switches on a rinse cycle if
foam build-up is too high.
Not a fault – no action required.
No water is visible in the
drum.
Water is below the visible
area.
Not a fault – no action required.
Drum jerks after the pro-
gramme starts.
This is caused by an internal
motor test.
Not a fault – no action required.
Vibrations and movement of
the appliance whilst spin-
ning.
Appliance is not correctly
aligned.
Aligning the appliance
54


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