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en Troubleshooting
54
Fault Cause Troubleshooting
No water is visible in the
drum.
Water is below the visible
area.
Not a fault – no action required.
Do not add any extra water to the
appliance while it is operating.
Drum jerks after the pro-
gramme starts.
This is caused by an internal
motor test.
Not a fault – no action required.
Residual water is present in
the compartment .
Insert in compartment is
blocked.
→"Cleaning the detergent drawer",
Page43
Vibrations and movement of
the appliance whilst spin-
ning.
Appliance is not correctly
aligned.
Aligning the appliance
The appliance feet are not
fixed.
Secure the appliance feet. Aligning
the appliance
Transit bolts have not been
removed.
Removing the transit bolts
Drum does not turn, water
does not flow in.
Load detection is active. Not a fault – no action required.
Note:The load detection can take up
to two minutes.
Heavy foam build-up Detergent dosage is too
high.
Immediate measure: Mix one table-
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the left-hand compartment (not
for outdoor clothing, sportswear or
items stuffed with down).
Reduce the amount of detergent for
the next washing cycle with the
same load.
High spin speed not
reached.
A low spin speed is selected. The next time you run a wash cycle,
set a higher spin speed.
is activated. Select the programmes that are
suitable for the type of fabric.
→"Programmes", Page26
Unbalance load detection
system is using a reduced
spin speed to eliminate an
unbalance.
Redistribute the laundry in the
drum.
Note:Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
Start the Spinprogramme.
The spin programme does
not start.
Drain pipe or water outlet
hose is blocked.
Clean the drain pipe and the water
outlet hose.
54


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