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Faults and what to do about them. en
23
Faults and what to do about them.
Faults Cause/remedial action
Water is leaking out. Attach/replace the drain hose correctly.
Tighten the screw connection on the supply hose.
Water not flowing in.
Detergent is not dis-
pensed.
Start button not pressed?
Tap not open?
Filter blocked? Clean the filter
Supply hose kinked or trapped?
Washing machine door
cannot be opened.
Safety function active. Stop programme?
$ Rinse hold = 2 without final spin selected?
Can be opened by emergency release only?
Programme does not
start.
Start button for a pause or Ready in time pressed?
Washing machine door closed?
Childproof lock active? Deactivate.
Detergent solution is not
drained.
$ Rinse hold = 2 without final spin selected?
Clean the drain pump.
Clean the waste pipe and/or drain hose.
Water not visible in the
drum.
Not a fault – water below the visible area.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
Not a fault – the unbalanced load detection system has interrupted the spin
because the laundry is unevenly distributed. Distribute small and large
items of laundry in the drum.
Selected speed too low?
Spin cycle activated sev-
eral times.
Not a fault – the unbalanced-load detection system is adjusting the imbalance.
The programme takes
longer than usual.
Not a fault – unbalanced load detection system adjusts imbalance by
repeatedly distributing the laundry.
Not a fault – foam detection system active – a rinse cycle is switched on.
The programme duration
changes during the wash
cycle.
Not a fault – the programme sequence is optimised for the specific washing
process. This may result in changes to the programme duration in the display
field.
Residual water in the care
product compartment.
Not a fault – the effect of the care product is not affected.
Clean the insert if necessary.
Odours in the washing
machine.
Run the Cottons 90 °C programme without laundry. Use standard detergent for
this.
x symbol flashes. Foam
may escape from the
detergent drawer.
Too much detergent used?
Mix one tablespoonful of fabric softener with ½ litre water and pour into com-
partment II (Not for outdoor fabrics, sportswear fabrics or those made with
down.)
Reduce detergent dosage for the next wash cycle.
23


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