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Troubleshooting en
47
Fault Cause troubleshooting
The tap is turned off. Turn on the tap.
The water inlet hose is
kinked or jammed.
Ensure that the water inlet hose is
not kinked or jammed.
⁠ lights up. The temperature is too high. Wait until the temperature has
dropped.
→"Cancelling the programme",
Page36
Water level is too high. Start the Drainprogramme.
Laundry is caught in the
door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start/ Reload to start the
programme.
⁠ flashes. Door is not closed. 1. Close the door.
2. Press Start/ Reload to start the
programme.
All other error codes. Malfunction Call the after-sales service.
→"Customer Service", Page55
Malfunctions
Fault Cause troubleshooting
The appliance is not work-
ing.
The mains plug of the power
cord is not plugged in.
Connect the appliance to the power
supply.
The circuit breaker is faulty. Check the circuit breaker in the
fuse box.
There has been a power cut. Check whether the lighting in your
kitchen or other appliances are
working.
The programme does not
start.
You have not pressedStart/
Reload.
Press Start/ Reload.
Door is not closed. 1. Close the door.
2. Press Start/ Reload to start the
programme.
Childproof lock is activated. →"Deactivating the childproof
lock", Page37
Finish in is activated. Check whether Finish in is activ-
ated.
→"Buttons", Page23
47


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