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Fault Cause troubleshooting
Heavy foam build-up Detergent dosage is too
high.
Immediate measure: Mix one table-
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the left-hand compartment (not
for outdoor clothing, sportswear or
items stuffed with down).
Reduce the amount of detergent for
the next washing cycle with the
same load.
Noise
Fault Cause troubleshooting
Rushing, hissing noise. Water is flushed under pres-
sure into the detergent
drawer.
Not a fault – normal operating
noise.
Loud noises during the spin
cycle.
Appliance is not correctly
aligned.
Aligning the appliance
The appliance feet are not
fixed.
Secure the appliance feet. Aligning
the appliance
Transit bolts have not been
removed.
Removing the transit bolts
Banging noises, rattling in
the drain pump.
Foreign bodies have got into
the drain pump.
→"Cleaning the drain pump",
Page40
Slurping, rhythmical suction
noise.
The drain pump is active, the
detergent solution is
pumped out.
Not a fault – normal operating
noise.
Problem with results
Fault Cause troubleshooting
Creasing. The spin speed is too high. The next time you run a wash cycle,
set a lower spin speed.
The load is too large. The next time you run a wash cycle,
reduce the amount of laundry being
loaded.
The wrong programme is se-
lected for the type of fabric.
Select the programmes that are
suitable for the type of fabric.
→"Programmes", Page24
50


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