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Faults and what to do about them en
39
Faults and what to do about them.
Faults Cause/Remedy
Water is leaking from the
appliance.
Attach the drain hose correctly or replace it.
Tighten the screw connection of the drain hose.
The machine is not filling
with water.
Detergent is not being dis-
pensed.
Have you pressed the Inicio/Pausa A (Start/Reload) button?
Is the tap turned on?
Could the filter be clogged? Clean the filter. ~ Page 36
Is the supply hose kinked or trapped?
The door cannot be
opened.
The safety function is activated.
Note: For safety reasons, the washing machine door remains locked when
the water level or temperature is high (see ~ "Cancelling the programme"
on page 31) or while the drum is rotating.
Is - - - (Rinse Stop = no final spin) selected? ~ Page 31
Can the door only be opened by the emergency release? ~ Page 37
The programme will not
start.
Have you pressed the Inicio/Pausa A (Start/Reload) or Ready in button?
Is the door closed?
Is the childproof lock E activated? Deactivate it. ~ Page 30
The drum briefly jerks or
judders after the pro-
gramme has started.
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash programme starts.
The water is not draining. Is - - - (Rinse Stop = no final spin) selected? ~ Page 31
Clean the drain pump. ~ Page 35
Clean the drain pipe and/or the drain hose. ~ Page 36
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
The spin result is not sat-
isfactory.
Laundry is wet/too damp.
Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
Easy-Iron* selected? ~ Page 27
Is the selected speed too low?
The spin cycle runs sev-
eral times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The programme is taking
longer than usual.
Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry.
Not a fault – the foam detection is system active – a rinse cycle has been
switched on.
The length of the pro-
gramme changes during
the wash cycle.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown in the display
panel.
* depending on the model
39


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