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en Troubleshooting
44
Fault Cause troubleshooting
The programme does not
start.
Laundry is caught in the
door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press ⁠Start/ Reload to start
the programme.
The door cannot beopened. ––– is activated. Continue the programme by select-
ing Spin or Drain and pressing
⁠Start/ Reload.
→"Resuming the programme when
the programme status is Rinse
Hold", Page33
The temperature is too high. Wait until the temperature has
dropped.
→"Cancelling the programme",
Page33
Water level is too high. Start the Drain programme.
Power failure. Open the door using the emergency
release.
→"Emergency release", Page49
The water is not draining. Drain pipe or water outlet
hose is blocked.
Clean the drain pipe and the water
outlet hose.
Drain pipe or water drain
hose is caught or jammed.
Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.
Drain pump is blocked. →"Cleaning the drain pump",
Page37
––– is activated. Continue the programme by select-
ing Spin or Drain and pressing
⁠Start/ Reload.
→"Resuming the programme when
the programme status is Rinse
Hold", Page33
The water outlet hose is con-
nected too high.
Install the water outlet hose at a
maximum height of 1 metre.
→"Technical specifications",
Page53
Water is not flowing in. De-
tergent is not being dis-
pensed.
You have not
pressed ⁠Start/ Reload.
Press ⁠Start/ Reload.
The filters in the water inflow
are blocked.
Clean the filters in the water inflow
→Page39.
44


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