11
What to do if ...
ʑWater is leaking out. Attach/replace the drainage hose correctly.
Tighten the screw connection of the supply hose.
ʑNo water supply.
Detergent not dispensed.
Inicio/Pausa + Carga (Start/Pause) not selected?
Tap not turned on?
Filter blocked? Clean the filter -> page 10.
Supply hose kinked or trapped?
ʑWashing machine door
cannot be opened.
Safety function active. Programme stopped? -> page 4.
c(without final spin) selected?
-> page 3, 4.
Can be opened by emergency release only?-> page 9.
ʑProgramme does not
start.
Inicio/Pausa + Carga (Start/Pause) or (Finished in) time selected?
Washing machine door closed?
Childproof lock active? Deactivate -> page 5.
ʑDetergent solution is not
drained.
c(without final spin) selected?
-> page 3, 4.
Clean the detergent solution pump -> page 10.
Clean the waste pipe and/or drainage hose.
ʑWater not visible in the
drum.
Not a fault - water below the visible area.
ʑSpin result not
satisfactory.
Distribute large and small items of laundry evenly in the drum.
Fácil (Easy-iron) selected? > page 5.
Selected speed too low? > page 5.
ʑSpin cycle performed
several times.
Not a fault - unbalanced load detection system adjusts the
imbalance.
ʑResidual water in the
compartment for care
products.
Not a fault - the action of the care product is not affected.
Clean the insert if necessary -> page 9.
ʑOdour formation in the
washing machine.
Run programme Resistentes/Algod. (Cottons/clrds) 90 °C without
laundry. Use standard detergent.
ʑStatus display³þ
flashing.
Appliance has detected
a detergent overload.
Too much detergent used?
If foam is escaping from the detergent drawer:
Mix 1 tablespoon of fabric softener with ½ litre of water and pour
into compartment II (not with outdoor or down fabrics).
Reduce the detergent dosage for the next wash cycle.
ʑIntense noise formation,
vibrations and
wandering during the
spin cycle.
Are the appliance feet fixed?
Secure the appliance feet > Installation instructions.
Transportation safety devices removed?
Remove the transportation safety devices > Installation
instructions.
ʑDisplay panel/indicator
lamps do not function
during operation.
Power cut?
Fuses triggered? Reset/change the fuse.
If the fault occurs repeatedly, call customer services.
ʑProgramme sequence
longer than usual.
Not a fault - unbalanced load detection system adjusts
imbalance by repeatedly distributing the laundry.
Not a fault - foam detection system active - adds an additional
rinse cycle.
ʑDetergent residues
on the laundry.
Occasionally, phosphate-free detergents contain water-insoluble
residues.
Use the (Rinse) cycle or brush out the laundry after washing.
If you cannot correct a fault yourself (switching on/off) or a repair is required:
Turn the programme selector to Stop and remove the mains plug from the socket.
Turn off the water supply and call customer services > Installation instructions.
