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A fault, what to do?
9
6 720 891 047 (2020/06)
8 A fault, what to do?
WARNING:
Attention!
Repairs must only be carried out by an authorised technician.
Improper repairs can lead to risk of serious injury to the user.
If your appliance does not operate as required, it is often due to a very
minor problem. Please check whether you can remedy the fault yourself
by using the following guidelines. You will save yourself the costs of an
unnecessary visit by customer service personnel.
8.1 Faults that the customer can troubleshoot himself
If the fault could not be eliminated, please call customer service.
8.2 Faults that the customer service specialist should troubleshoot
8.3 Faults that are automatically remedied
9 Data Protection Notice
We, Bosch Thermotechnology Ltd., Cotswold Way,
Warndon, Worcester WR4 9SW, United Kingdom
process product and installation information,
technical and connection data, communication data,
product registration and client history data to provide
product functionality (art. 6 (1) sentence 1 (b)
GDPR), to fulfil our duty of product surveillance and for product safety
and security reasons (art. 6 (1) sentence 1 (f) GDPR), to safeguard our
rights in connection with warranty and product registration questions
(art. 6 (1) sentence 1 (f) GDPR) and to analyze the distribution of our
products and to provide individualized information and offers related to
the product (art. 6 (1) sentence 1 (f) GDPR). To provide services such as
sales and marketing services, contract management, payment handling,
programming, data hosting and hotline services we can commission and
transfer data to external service providers and/or Bosch affiliated
enterprises. In some cases, but only if appropriate data protection is
ensured, personal data might be transferred to recipients located
outside of the European Economic Area. Further information are
provided on request. You can contact our Data Protection Officer under:
Data Protection Officer, Information Security and Privacy (C/ISP),
Robert Bosch GmbH, Postfach 30 02 20, 70442 Stuttgart, GERMANY.
You have the right to object, on grounds relating to your particular
situation or where personal data are processed for direct marketing
purposes, at any time to processing of your personal data which is based
on art. 6 (1) sentence 1 (f) GDPR. To exercise your rights, please contact
us via privacy.ttgb@bosch.com To find further information, please
follow the QR-Code.
Fault Cause Solution
Water flow-rate is too low. The filter in either the water tap or the showerhead is
clogged.
Remove the filter and either clean it or descale it.
A high water temperature is set, but it is
not reached.
The continuous-flow heater is connected
to a thermostatically-controlled water tap.
Set the temperature on the continuous-flow heater
to “Rinsing” .
The water is not warm. The fuse in the fusebox has tripped/blown. Check the fuse in the fusebox.
The supply temperature has dropped or the
appliance has reached the power limit.
Set the temperature lower e. g. “Washing hands” .
LED status display flashes red. Fault in the appliance. Please contact customer service.
Fault Cause Solution
Water flow-rate is too low despite
cleaning of filter using the water tap
or showerhead.
A filter in the appliance is clogged. Get a servicing expert to clean the appliance.
Fault Cause Solution
From time to time, cold water flows out. The air sensor in the appliance detects air in the water
and momentarily switches the heating element off.
After a few seconds, the continuous-flow heater
automatically goes back into operation.
9


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