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The heating flange is connected with the tank via the corrosion protection
anode resistor. The corrosion protection anode resistor serves to equalise
electrical potential differences and prevents current-related corrosion to
the heating elements. The anode resistor is not to be damaged or removed
during servicing (for mounting position, refer to figure).
6Troubleshooting
6.1 For users
Table 3
6.2 For professional plumbers / contractors
Table 4
7 Environmental protection/disposal
Environmental protection is a fundamental corporate strategy of the
Bosch Group.
The quality of our products, their economy and environmental safety are
all of equal importance to us and all environmental protection legislation
and regulations are strictly observed.
We use the best possible technology and materials for protecting the
environment taking account of economic considerations.
Packaging
Where packaging is concerned, we participate in country-specific
recycling processes that ensure optimum recycling.
All of our packaging materials are environmentally compatible and can be
recycled.
Used appliances
Used appliances contain valuable materials that can be recycled.
The various assemblies can be easily dismantled. Synthetic materials are
marked accordingly. Assemblies can therefore be sorted by composition
and passed on for recycling or disposal.
Old electrical and electronic appliances
This symbol means that the product must not be disposed of
with other waste, and instead must be taken to the waste
collection points for treatment, collection, recycling and
disposal.
The symbol is valid in countries where waste electrical and
electronic equipment regulations apply, e.g. "European Directive 2012/
19/EC on old electronic and electrical appliances". These regulations
define the framework for the return and recycling of old electronic
appliances that apply in each country.
As electronic devices may contain hazardous substances, it needs to be
recycled responsibly in order to minimize any potential harm to the
environment and human health. Furthermore, recycling of electronic
scrap helps preserve natural resources.
For additional information on the environmentally compatible disposal
of old electrical and electronic appliances, please contact the relevant
local authorities, your household waste disposal service or the retailer
where you purchased the product.
You can find more information here:
www.weee.bosch-thermotechnology.com/
Problem Cause Solution
The water does not
heat up.
There is no power. Check the fuse/
circuit breaker in
your fuse box/
distribution panel.
The outlet flow rate is
low.
The aerator in the tap
or shower head is
scaled up or
contaminated.
Clean and/or
descale the aerator
or shower head.
Problem Cause Solution
The water does not
heat up.
The high limit safety
cut-out has responded
because the
thermostat is faulty.
Replace the
thermostat and
press the high limit
safety cut-out reset
button.
The high limit safety
cut-out has responded
because the
temperature has
dropped below -15 °C.
Press the high limit
safety cut-out reset
button.
The booster heater
does not switch on.
▶Check the
contactor and
replace if required.
A heating element is
faulty.
Replace the
heating element.
The safety valve drips
when the heating is
switched off.
The valve seat is
contaminated.
Clean the valve
seat.
14


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