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Bosch Tronic Heat 3500 Manual

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A fault, what to do?
Tronic 2500 TO | Tronic 3500 TO | Tronic Store Advanced – 6 720 876 005 (2021/07)
14
6 A fault, what to do?
If your appliance does not operate as required, it is often due to a very
minor problem. Please check whether you can remedy the fault yourself
by using the following guidelines. You will save yourself the costs of an
unnecessary visit by customer service personnel.
• The electrical mains supply and the water supply must be shut off
before all work on the appliance.
If the fault could not be eliminated, please call customer service.
7Customer Service
We ask you to always provide the E-No. and the FD-No. of your appliance
when calling in a customer service engineer. You will find the number
near both water connection nozzles of the small water heater.
8 Environmental protection/disposal
Environmental protection is a fundamental corporate strategy of the
Bosch Group.
The quality of our products, their economy and environmental safety are
all of equal importance to us and all environmental protection legislation
and regulations are strictly observed.
We use the best possible technology and materials for protecting the
environment taking account of economic considerations.
Packaging
Where packaging is concerned, we participate in country-specific
recycling processes that ensure optimum recycling.
All of our packaging materials are environmentally compatible and can be
recycled.
Used appliances
Used appliances contain valuable materials that can be recycled.
The various assemblies can be easily dismantled. Synthetic materials are
marked accordingly. Assemblies can therefore be sorted by composition
and passed on for recycling or disposal.
Used electrical and electronic appliances
Electrical or electronic devices that are no longer
serviceable must be collected separately and sent for
environmentally compatible recycling (in accordance with
the European Waste Electrical and Electronic Equipment
Directive).
To dispose of old electrical or electronic devices, you
should use the return and collection systems put in place in the country
concerned.
9Guarantee
The guarantee conditions for this appliance are as defined by our
representative in the country in which it is sold. Details regarding these
conditions can be obtained from the dealer, from whom the appliance
was purchased, or directly from our representative in the country.
Furthermore, the guarantee conditions can also be found on the Internet
at the website address stated. The bill of sale or receipt must be
produced when making any claims under the terms of this guarantee.
Fault Cause Solution Who
The appliance does not start
(heat), only cold water flows.
The fuse in the house electrical installation
has tripped/blown.
Check the fuse in the house electrical installation. Customer
The mains plug is not inserted. Insert the plug into the mains socket. Customer
The safety temperature limitation has
tripped.
Unplug the mains plug, open the warm water tap and
allow approx. 4 litres of water to flow. Insert the plug
into the mains socket.
Customer
Water flow-rate is too low. The filter in the tap is clogged. Remove the filter and either clean it or descale it. Customer
The filter in the cold water regulating valve is
clogged.
Remove, clean and reinstall the inlet filter. Circulate
water through the appliance.
If necessary, repeat this procedure until the filter is
free of particles.
Servicing
expert
The water outlet or the tap is clogged by
limescale.
Descale or install a new fitting. Servicing
expert
The tap drips during heat up
regardless of the drip stop.
Frequent, momentary dispensing or
dispensing with a low water flow.
Longer dispensing, increase the flow of warm water. Customer
The drip stop function is defective. Exchange the appliance. Servicing
expert
The pressure stop has tripped,
water no longer flows.
The appliance has been incorrectly installed
on the water connection.
Connect the appliance correctly, push in the red pin
of the pressure stop.
Servicing
expert
The fitting is clogged by limescale. Descale the tap, push in the red pin of the pressure
stop.
Customer
The warm water connection nozzle is
clogged.
Clean the warm water connection nozzle and
exchange the water connection if necessary. Then
push in the red pin of the pressure stop.
Servicing
expert
… 14 …


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