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Problem Cause Solution
The coffee tastes “burnt”. The brewing temperature is
too high
Reduce the temperature,
see the section
“Menu – Coffee temperature”.
The grinding setting is
too ne or the pre-ground
coffee is too ne.
Adjust the grinding unit to a
coarser setting or use coarser
pre-ground coffee.
Unsuitable type of coffee. Change the type of coffee.
The water lter does not
stay in position in the
water tank.
The water lter is not
mounted correctly.
Firmly press the water lter
straight down into the tank
connection.
The coffee grounds are
not compact and are too
wet.
The grinding setting is too
ne or too coarse, or not
enough ground coffee has
been used.
Adjust the grinding unit to a
coarser or ner setting, or use
2 level measuring spoons of
ground coffee.
Water dripped onto the
inner oor of the appli-
ance when the drip tray
was removed.
Drip tray was removed too
soon.
Wait a few seconds after the
last drink was dispensed before
removing the drip tray.
Display shows Please refill
bean container
although the container is
already full, or the grinder
is not grinding any beans.
Beans are not falling into
the grinding unit (beans too
oily).
Gently tap the bean container.
Possibly change the type of
coffee used. When the bean
container is empty, wipe it with a
dry cloth.
Display shows
Please empty drip tray
despite the drip tray being
empty.
Emptying is not detected
when the appliance is
switched off.
When the appliance is switched
on, remove and re-insert the
drip tray.
The drip tray is soiled. Clean the drip tray thoroughly.
Display shows
Refill with still water or
change filter
Water tank wrongly
inserted.
Insert water tank correctly.
Carbonated water in the
water tank.
Fill the water tank with fresh tap
water.
Float is stuck in the water
tank.
Remove the tank and clean
thoroughly.
New water lter did not
rinse according to the
instructions.
Rinse the water lter according
to instructions and then switch
on.
Air in the water lter. Dip the water lter into water
until no more air bubbles
escape, replace the lter.
Water lter is old. Insert a new water lter.
If you are unable to solve the problem, always call the hotline!
You will nd the telephone numbers at the back of these instructions.
53


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