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TES502 | 02/2013
19en
Problem Cause Solution
Coffee is too “acidic”. The grinding setting is too
coarse or the pre-ground
coffee is too coarse.
Adjust the grinding unit to
a ner setting or use ner
pre-ground coffee.
Unsuitable type of coffee Use a darker roast.
Coffee is too “bitter”. The grinding setting is
too ne or the pre-ground
coffee is too ne.
Adjust the grinding unit to
a coarser setting or use
coarser pre-ground coffee.
Unsuitable type of coffee. Change type of coffee used.
Display shows
Error
Call hotline
The appliance has a fault. Please call the hotline.
The water lter does not
stay in position in the water
tank (16).
The water lter is not
mounted correctly.
Firmly press the water lter
straight down into the tank
connection.
The coffee grounds are not
compact and are too wet.
The grinding setting is too
ne or too coarse, or not
enough ground coffee has
been used.
Adjust the grinding unit to
a coarser or ner setting,
or use 2 level measuring
spoons of ground coffee.
Display shows
Clean brewing unit
Brewing unit (5) is soiled. Clean brewing unit (5).
Too much pre-ground cof-
fee in the brewing unit (5).
Clean brewing unit (5)
(pour in no more than 2
level measuring spoons of
ground coffee).
The brewing units
mechanism is stiff.
Remove and clean the
brewing unit, see “Mainte-
nance and daily cleaning”.
Coffee or milk froth quality
varies considerably.
Build-up of limescale in the
appliance.
Descale the appliance with
two descaling tablets as
described in the instructions.
Water dripped onto the
inner oor of the appliance
when the drip tray (8) was
removed.
Drip tray (8) removed too
early.
Wait a few seconds after
the last drink was dispensed
before removing the drip
tray (8).
If you are unable to solve the problem, please call the hotline.
TES502_1RW.indb 19 21.02.2013 13:38:24
23


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