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Code Cause Corrective measures
430 Internal battery of the on-board computer
is flat (does not apply to BUI350) Charge the on-board computer (in the holder or via the USB port)
431 Software version error Restart the system. If the problem persists, contact your Bosch
eBike dealer.
440 Internal drive unit fault Restart the system. If the problem persists, contact your Bosch
eBike dealer.
450 Internal software error Restart the system. If the problem persists, contact your Bosch
eBike dealer.
460 Error at USB port Remove the cable from the USB port of the on-board computer. If
the problem persists, contact your Bosch eBike dealer.
490 Internal fault of the on-board computer Have the on-board computer checked
500 Internal drive unit fault Restart the system. If the problem persists, contact your Bosch
eBike dealer.
502 Bike light fault Check the light and the associated wiring. Restart the system. If
the problem persists, contact your Bosch eBike dealer.
503 Speed sensor fault Restart the system. If the problem persists, contact your Bosch
eBike dealer.
504 Speed signal distortion detected. Check that the spoke magnet is positioned correctly, and adjust it
if necessary. Check that nothing has been tampered with (tuning).
Drive assistance is reduced.
510 Internal sensor fault Restart the system. If the problem persists, contact your Bosch
eBike dealer.
511 Internal drive unit fault Restart the system. If the problem persists, contact your Bosch
eBike dealer.
530 Battery fault Switch off the eBike, remove the eBike battery and reinsert the
eBike battery. Restart the system. If the problem persists, contact
your Bosch eBike dealer.
531 Configuration error Restart the system. If the problem persists, contact your Bosch
eBike dealer.
540 Temperature error The eBike is outside of the permissible temperature range. Switch
off the eBike system and allow the drive unit to either cool down or
heat up to the permissible temperature range. Restart the system.
If the problem persists, contact your Bosch eBike dealer.
550 An impermissible load has been detected. Remove the load. Restart the system. If the problem persists, con-
tact your Bosch eBike dealer.
580 Software version error Restart the system. If the problem persists, contact your Bosch
eBike dealer.
591 Authentication error Switch off the eBike system. Remove the battery pack and reinsert
it. Restart the system. If the problem persists, contact your Bosch
eBike dealer.
592 Incompatible component Use a compatible display. If the problem persists, contact your
Bosch eBike dealer.
593 Configuration error Restart the system. If the problem persists, contact your Bosch
eBike dealer.
595, 596 Communication error Check the wiring to the drive and restart the system. If the problem
persists, contact your Bosch eBike dealer.
602 Internal battery fault Restart the system. If the problem persists, contact your Bosch
eBike dealer.
603 Internal battery fault Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Bosch eBike Systems 1 270 020 XBC | (22.04.2020)
21


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