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Error code display
The eBike system's components are continuously and auto-
matically monitored. If an error is detected, the correspond-
ing error code is displayed on the on-board computer.
The drive may be automatically shut down, depending on the
type of error. However, if you wish to continue cycling, you
will always be able to do so without assistance from the
drive. Before undertaking any other journeys, the eBike
should be checked.
uHave all repairs performed only by an authorised bike
dealer.
Code Cause Corrective measures
410 One or more buttons of the on-board com-
puter are disabled. Check whether any buttons are stuck, e.g. as a result of dirt finding
its way in. Clean the buttons if need be.
414 Operating unit connection problem Have the connections checked
418 One or more buttons on the operating unit
are disabled. Check whether any buttons are stuck, e.g. as a result of dirt finding
its way in. Clean the buttons if need be.
419 Configuration error Restart the system. If the problem persists, contact your Bosch
eBike dealer.
422 Drive unit connection problem Have the connections checked
423 eBike battery connection problem Have the connections checked
424 Communication problem between com-
ponents Have the connections checked
426 Internal time-out error Restart the system. If the problem persists, contact your Bosch
eBike dealer. With this error, it is not possible to bring up the wheel
circumference in the basic settings menu or to adjust it.
430 Internal battery of the on-board computer
is flat (does not apply to BUI350) Charge the on-board computer (in the holder or via the USB port)
431 Software version error Restart the system. If the problem persists, contact your Bosch
eBike dealer.
440 Internal drive unit fault Restart the system. If the problem persists, contact your Bosch
eBike dealer.
450 Internal software error Restart the system. If the problem persists, contact your Bosch
eBike dealer.
460 Error at USB port Remove the cable from the USB port of the on-board computer. If
the problem persists, contact your Bosch eBike dealer.
490 Internal fault of the on-board computer Have the on-board computer checked
500 Internal drive unit fault Restart the system. If the problem persists, contact your Bosch
eBike dealer.
502 Bike light fault Check the light and the associated wiring. Restart the system. If
the problem persists, contact your Bosch eBike dealer.
503 Speed sensor fault Restart the system. If the problem persists, contact your Bosch
eBike dealer.
504 Speed signal distortion detected. Check that the spoke magnet is positioned correctly, and adjust it
if necessary. Check that nothing has been tampered with (tuning).
Drive assistance is reduced.
510 Internal sensor fault Restart the system. If the problem persists, contact your Bosch
eBike dealer.
511 Internal drive unit fault Restart the system. If the problem persists, contact your Bosch
eBike dealer.
530 Battery fault Switch off the eBike, remove the eBike battery and reinsert the
eBike battery. Restart the system. If the problem persists, contact
your Bosch eBike dealer.
531 Configuration error Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Bosch eBike Systems 1 207 020 XBP | (11.03.2020)
17


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