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fr Service après-vente
20
4Service après-vente
Service après-vente
Si votre appareil a besoin d'être réparé, notre service
après-vente se tient à votre disposition. Nous nous
efforçons de toujours trouver une solution adaptée,
également afin d'éviter toute visite inutile du technicien
du SAV.
Numéro E et numéro FD
Lorsque vous appelez notre service après-vente,
veuillez indiquer le numéro E et le numéro FD de
l'appareil.
Vous trouverez la plaque signalétique aux endroits
suivants :
Sur le passeport de l'appareil.
Sur la partie inférieure de la table de cuisson.
Le numéro E se trouve aussi sur la surface en verre de
la table de cuisson. Vous pouvez vérifier le répertoire
du service après-vente (KI) et le numéro FD en
accédant aux réglages de base. Pour ce faire,
consultez le chapitre~ "Réglages de base".
Veuillez noter que la visite d'un technicien du SAV n'est
pas gratuite en cas de manipulation incorrecte, même
pendant la période de garantie.
Vous trouverez les données de contact pour tous les
pays dans l'annuaire ci-joint du service après-vente.
Commande de réparation et conseils en cas de
dérangements
Faites confiance à la compétence du fabricant. Vous
garantissez ainsi que la réparation sera effectuée par
des techniciens de SAV formés qui disposent des
pièces de rechange d’origine adaptées à votre appareil.
B 070 222 141
FR 01 40 10 11 00
CH 0848 840 040
20


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