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Trouble shooting en
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3Trouble shooting
Tr oubl e shoot i ng
Faults often have simple explanations. Please read the
notes in the table before calling customer service.
Your hob’s electronics are located underneath the
control panel. For various reasons, the temperature in
this area may rise sharply.
To prevent the electronics from overheating, the
hotplates are switched off when necessary. The ”ƒ, ”…
or Ӡ display appears alternately with the residual heat
indicator or œ.
E-report in the displays
When an error message with "E" appears in the display,
e.g. E0111, switch the appliance off and on again.
If it was a one-off error, the display goes out. If the error
message appears again, call the after-sales service and
quote the exact error message.
A flashes in the hotplate indicators
If A flashes in the hotplate indicators when the
appliance is connected to the mains or following a
power cut, the electronics are malfunctioning. To
acknowledge the fault, briefly cover the controls with
your hand.
Display Fault Remedy
None The power supply has been disconnected. Check the household fuse for the appliance. Check whether there is a
power cut by trying other electronic appliances.
All displays flash The touch controls are wet or an object is rest-
ing on them.
Dry the controls or remove the object.
flashes when
switched on
The hotplate is locked and the hotplate switch
is on, e.g. after the timer has switched off or
after a power failure.
Switch off the appliance. Switch the appliance back on.
”‹
The data link between the cooker and hob is
malfunctioning.
Switch the appliance off and back on again after about 30 seconds, using
either the household fuse or the circuit breaker in the fuse box. Contact
customer service if this display appears again.
”ƒ
Several hotplates have been used over a pro-
longed period at high power settings. To pro-
tect the electronics, the hotplate has been
switched off.
Wait a while.Touch any control. When ”ƒ goes out, the electronics have
cooled down sufficiently. You can continue cooking.
”… Despite being switched off by ”ƒ, the elec-
tronics have become hot again. All hotplates
have therefore been switched off.
Wait a while.Touch any control. When ”… goes out, you can continue
cooking.
Ӡ and the heat set-
ting flash alternately. A
signal tone can be
heard
Warning: There is a hot pan near the control
panel. There is a risk that the electronics will
overheat.
Remove the pan.The fault code will go out shortly afterwards. You can con-
tinue cooking.
Ӡ and signal tone
There is a hot pan near the control panel. To
protect the electronics, the hotplate has been
switched off.
Remove the pan.Wait a while. Touch any control.When Ӡ goes out, you
can continue cooking.
”‰
The hotplate was in operation for too long and
has switched itself off.
You can switch the hotplate back on again immediately.
š“ The hotplates do
not heat up
Demo mode is switched on Switching off demo mode: Disconnect the appliance for 30 seconds from
the power supply (switch off the household fuse or the circuit breaker in
the fuse box). Touch any control within the next 3 minutes. Demo mode is
switched off.
11


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