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104 nl | Problemen oplossen IP Camera 200 serie
AR18-09-B003 | v1.1 | 2010.05 Installatie- en bedieningshandleiding Bosch Security Systems
8 Problemen oplossen
8.1 Problemen oplossen
De volgende tabel is bedoeld om u te helpen de oorzaak van
storingen te achterhalen en ze waar mogelijk te verhelpen.
8.2 Klantenservice
Als u een fout niet kunt oplossen, neem dan contact op met uw
leverancier of systeemintegrator of neem direct contact op met
de klantenservice van Bosch Security Systems.
De installateur dient alle informatie over het apparaat te
noteren en te bewaren als referentiebron voor garantie- en
reparatiedoeleinden. Het versienummer van de firmware en
andere statusinformatie wordt weergegeven tijdens het
opstarten van het apparaat of als u het menu Service opent.
Noteer deze informatie en die op het cameralabel voordat u
contact opneemt met de klantenservice.
Storing Mogelijke oorzaken Oplossing
Geen verzending
van beeld naar
externe locatie.
Probleem met
kabelaansluitingen.
Controleer alle kabels,
stekkers, contacten en
aansluitingen.
Geen verbinding,
geen
beeldtransmissie.
De configuratie van het
apparaat.
Controleer alle
configuratieparameters.
Foutieve installatie. Controleer alle kabels,
stekkers, contacten en
aansluitingen.
104


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