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104 de | Problembehandlung IP-Kamera 200 Serie
AR18-09-B003 | v1.1 | 2010.05 Installations- und Bedienungshandbuch Bosch Security Systems
8 Problembehandlung
8.1 Problemlösung
Die nachfolgende Tabelle soll Ihnen helfen, bei Störungen
deren Ursache zu erkennen und gegebenenfalls zu beheben.
8.2 Kundendienst
Wenn Sie eine Störung nicht beheben können, wenden Sie sich
an Ihren Lieferanten oder Systemintegrator oder direkt an den
Kundendienst von Bosch Security Systems.
Der Installationstechniker sollte alle Informationen zum Gerät
aufschreiben, sodass bei einem Gewährleistungsantrag oder
einer Reparatur darauf Bezug genommen werden kann. Die
Versionsnummern der Firmware und andere
Statusinformationen werden beim Einschalten des Geräts oder
beim Öffnen des Menüs Service angezeigt. Schreiben Sie diese
Informationen sowie die Daten auf dem Etikett der Kamera auf,
bevor Sie sich an den Kundendienst wenden.
Störung Mögliche Ursache Lösung
Keine
Bildübertragung an
Gegenstelle.
Fehlerhafte
Verbindungen.
Prüfen Sie alle Leitungen,
Stecker, Kontakte und
Verbindungen.
Kein
Verbindungsaufbau,
keine
Bildübertragung.
Konfiguration des Geräts. Prüfen Sie alle
Konfigurationsparameter.
Fehlerhafte Installation. Prüfen Sie alle Leitungen,
Stecker, Kontakte und
Verbindungen.
104


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