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Bosch KTL15NWEA Manual

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28
Rectifying minor faults yourself
Before calling After-sales Service:
Check whether you can rectify the fault yourself by using the notes below.
You must pay the cost of the After-sales Service call out – even during the guarantee period.
Problem Possible cause Remedy
Appliance is not cooling/
freezing.
The lighting is not working.
Power cut. Check whether there is power to the
appliance.
Circuit-breaker is switched off. Check circuit-breaker.
Power plug not properly plugged in. Check whether power plug is properly
plugged in.
The refrigeration unit switches
on with increasing frequency
and for longer periods.
The appliance door is being opened
frequently.
Do not open the appliance door
unnecessarily.
The ventilation openings are covered. Remove any obstructions.
Placing large quantities of food in the
appliance.
Set a lower temperature.
The temperature setting is too low. Set a higher temperature.
The appliance is too close to a heat
source or the ambient temperature is
too warm.
See section headed Installing the appliance.
The fridge compartment/
freezer compartment is too
warm.
The appliance door is being opened
frequently.
Do not open the appliance door
unnecessarily.
Placing large quantities of food in the
appliance.
Set a lower temperature.
The temperature setting is too high. Set a lower temperature.
The appliance is too close to a heat
source or the ambient temperature is
too warm.
See section headed Installing the appliance.
The fridge compartment/
freezer compartment is too
cold.
The temperature setting is too low. Set a higher temperature.
The (LED) lighting does not
work.
The LED lighting is faulty. See section headed Lighting (LED).
Door switch is sticking. Check whether you can move the door
switch.
Unpleasant smells are
noticeable.
Strongly smelling food not packed in
air-tight containers.
Clean the appliance. Pack strongly smelling
food in air-tight containers (see section
headed Smells).
In the appliance a layer of ice
is forming.
The ventilation openings are covered. Remove any obstructions.
The appliance door was not closed
completely.
Close the appliance door completely.
The door seal is dirty. Clean the door seal. See section headed
Cleaning the appliance.
The appliance door can only
be closed with difficulty.
Food prevent the appliance door from
closing correctly.
Remove any obstructions.
The appliance is not aligned. Align the appliance with a spirit level. See
section headed Aligning the appliance.
After a cooler temperature was
set, the cooling machine does
not switch on immediately.
This is normal, there is no fault.
On the appliance bottom or on
the trays, water has
accumulated.
The drain hole is plugged. Clean the drain hole with a cotton swab.
See section headed Cleaning the appliance.
… 28 …


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