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Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice – even if the appliance is still under
guarantee!
Fault Possible cause Remedial action
Temperature differs greatly
from the set value.
In some cases it is adequate to switch off
the appliance for 5 minutes.
If the temperature is too high wait a few hours
and check whether the temperature has
approached the set value.
If the temperature is too low check
the temperature again the next day.
Bottom of the refrigerator
compartment is wet.
The condensation channel
or drainage hole are blocked.
Clean the condensation channel
and the drainage hole. See chapter Cleaning
the appliance. Fig. )
The temperature in
the refrigerator
compartment is too cold.
Temperature has been set
too low.
Increase the temperature.
The refrigerating unit
is switching on more
frequently and for longer.
Appliance opened
frequently.
Do not open the appliance unnecessarily.
The ventilation openings
have been covered.
Remove obstacles.
Appliance has no
refrigeration capacity.
The light does not work.
The display does not
illuminate.
Appliance has been switched
off.
Press the On/Off button.
Power failure. Check whether the power is on.
The fuse has been switched
off.
Check the fuse.
The mains plug has not been
inserted properly.
Check whether the mains plug is secure.
Appliance is not cooling,
temperature display and light
are lit.
Showroom mode is
switched on.
Hold down alarm button, Fig "/1, for
10 seconds until an acknowledgement signal
sounds.
After a short time check whether your
appliance is cooling.
29


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