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22
For safety reasons, repairs to the
appliance should only be carried out by
trained specialist staff. The warranty
claim becomes void if repairs or
interventions have been carried out by
persons not authorised by us for that
purpose or if our appliances have been
fitted with spare, supplementary or
accessory parts that were not genuine
parts and then resulted in a defect.
Function-relevant genuine spare parts
according to the corresponding
Ecodesign Directive can be obtained
from Customer Service for a period of at
least 10 years from the date on which
your appliance was placed on the market
within the European Economic Area.
Note
Under the terms of the manufacturer's
warranty applicable to the location, the
use of Customer Service is free of
charge.The minimum duration of the
warranty (manufacturer's warranty for
private consumers) in the European
Economic Area is 2 years (except for
Denmark and Sweden, where it is 1 year)
according to the terms of warranty
applicable to the location. The terms of
warranty do not affect other rights or
claims held by yourself under local
legislation.
Detailed information about the warranty
period and terms of warranty in your
country are available from Customer
Service, your dealer or our website.
When contacting after-sales service, you
will need the product number (E no.) and
the production number (FD no.) of your
appliance.
The contact details for Customer Service
can be found in the enclosed Customer
Service directory or on our website.
Product number (E no.) and production
number (FD no.)
The product number (E no.) and the
production number (FD no.) can be
found on the rating plate of the
appliance. Fig. 2
Make a note of your appliance's details
and the Customer Service telephone
number to find them again quickly.
Technical data
Refrigerant, net volume and further
technical specifications can be found on
the rating plate. Fig. 2
More information about your model can
be found online at https://www.bsh-
group.com/energylabel (only applies to
countries in the European Economic
Area). This web address is linked to the
official EU EPREL product database. At
the time of printing its web address had
not yet been published. Please then
follow the instructions on how to search
for models. The model identifier is made
up of the characters before the slash in
the product number (E no.) on the rating
plate. Alternatively you can also find the
model identifier in the first line of the EU
energy label.
Repair order and advice
on faults
Contact information for all countries can
be found on the enclosed customer
service list.
GB 0344 892 8979 Calls charged at
local or mobile rate.
IE 01450 2655 0.03 € per minute
at peak. Off peak
0.0088 € per
minute.
US 800 944 2904 toll-free
22


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