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Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice – even if the appliance is still under
guarantee!
Fault Possible cause Remedial action
Temperature differs greatly
from the set value.
In some cases it is adequate to switch off
the appliance for 5 minutes.
If the temperature is too high wait a few hours
and check whether the temperature has
approached the set value.
If the temperature is too low check
the temperature again the next day.
A warning signal sounds.
Temperature display flashes.
Fig. "/3
Fault - the freezer section is
too warm!
Frozen food is at risk.
To switch off the warning signal, press
temperature setting button Fig. "/1.
Appliance is open. Close the appliance.
Ventilation openings are
covered up.
Ensure that there is adequate ventilation.
Too much food was placed in
the freezer at once.
Do not exceed the freezing capacity.
When the fault has been eliminated, the
temperature display stops flashing.
The temperature in the
freezer section is too warm.
Appliance opened
frequently.
Do not open the appliance unnecessarily.
The ventilation openings
have been covered.
Remove obstructions.
Large quantities of fresh
food are being frozen.
Do not exceed the freezing capacity.
The side panels of the
appliance are warm.
Pipes run into the side panels
which heat during the
cooling process.
That is normal behaviour for the appliance and
not a fault.
Furniture touching the appliance will not be
damaged by the heat.
19


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