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Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice – even if the appliance is still under
guarantee!
Fault Possible cause Remedial action
Temperature differs
greatly from the set
value.
In some cases it is adequate
to switch off the appliance
for 5 minutes.
If the temperature is too high wait
a few hours and check whether
the temperature has approached
the set value.
If the temperature is too low check
the temperature again the next day.
The light does not
work.
The bulb is defective. Replace bulb. Fig. ,/B
1. Switch the appliance off.
2. Pull out mains plug or switch off
fuse.
3. Remove bulb cover from the rear.
4. Change the bulb.
(Replacement bulb: 220–
240 V a.c., E14 bulb holder, see
defective bulb for wattage.)
Light switch is
jammed.
Check whether it can be moved.
Fig. ,/A
Floor of
the refrigerator
compartment is wet.
The condensation
channel or drainage
hole are blocked.
Clean the condensation channel
and the drainage hole. See chapter
Cleaning the appliance Fig. +
The temperature in
the refrigerator
compartment is too
cold.
Temperature has been
set too high.
Set temperature lower.
The refrigerating unit
is switching on more
frequently and for
longer.
Appliance opened
frequently.
Do not open the appliance
unnecessarily.
The ventilation
openings have been
covered.
Remove obstacles.
24


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