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32 | English
Problem Possible Cause Corrective Measure
Mower leaves ragged
finish/poor quality of
cut
The mower does not mow often enough Mow more frequently for a good result (e.g. by means of
more/longer slots in schedule).
Cutting blades blunt
Reverse or replace cutting blades (see figure J).
Possible clogging Always turn isolator switch off first, then check under-
neath the mower. Clear out as necessary (always wear
protective gloves).
Perimeter wire not
detected
No power at the docking station Check if the docking station is powered up (LED is on).
Perimeter wire damaged/cut Check perimeter wire for damage.
Wrong installation (e.g. not enough dis-
tance between wires)
Follow instructions in the Installation Guide.
Perimeter wire close to a source of interfer-
ence
Remove any excess (e.g. coiled up) perimeter wire
around the docking station. Change perimeter wire ID in
the menu.
Height-of-cut button
stuck
Possible clogging Always turn isolator switch off first, then check under-
neath the mower. Clear out as necessary (always wear
protective gloves).
After-sales Service and Application
Service
www.bosch-garden.com
In all correspondence and spare parts orders, please always
include the 10-digit article number given on the type plate of
the mower.
It is possible, that the software version of your mower is re-
quired (see „Menu > Settings > Info“).
If the mower is requested to be sent to the service centre,
the mower and docking station must always be sent to-
gether. Do not remove the battery.
Before sending in, remove any personalised top cover that
may have been fitted and any accessory cover.
Germany
Robert Bosch Power Tools GmbH
Servicezentrum Elektrowerkzeuge
Zur Luhne 2
37589 Kalefeld – Willershausen
At www.bosch-pt.de you can order spare parts or register
repairs online.
Customer service: Tel.: (0711) 40040480
Fax: (0711) 40040481
E-mail: Servicezentrum.Elektrowerkzeuge@de.bosch.com
Indego Hotline: Tel.: (0711) 40040470
E-mail: Indego.Support@de.bosch.com
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or arrange
the collection of a product in need of servicing or repair.
Tel. Service: (0344) 7360109
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch-pt.com.au
www.bosch-pt.co.nz
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-Mail: bsctools@icon.co.za
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
F 016 L81 885 | (23.10.2019) Bosch Power Tools
32


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