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15.5 Remote diagnostics
Customer Service can use Remote Diagnostics to ac-
cess your appliance if you contact them, have your ap-
pliance connected to the HomeConnect server and if
Remote Diagnostics is available in the country in which
you are using the appliance.
Tip:For further information and details about the avail-
ability of Remote Diagnostics in your country, please
visit the service/support section of your local website:
www.home-connect.com
15.6 Data protection
Please see the information on data protection.
The first time your appliance is registered on a home
network connected to the Internet, your appliance will
transmit the following types of data to the
HomeConnect server (initial registration):
¡Unique appliance identification (consisting of appli-
ance codes as well as the MAC address of the Wi-Fi
communication module installed).
¡Security certificate of the Wi-Fi communication mod-
ule (to ensure a secure data connection).
¡The current software and hardware version of your
appliance.
¡Status of any previous reset to factory settings.
This initial registration prepares the HomeConnect
functions for use and is only required when you want to
use the HomeConnect functions for the first time.
Note:Please note that the HomeConnect functions
can only be utilised with the HomeConnect app. In-
formation on data protection can be retrieved in the
HomeConnect app.
15.7 Declaration of Conformity
Robert Bosch Hausgeräte GmbH hereby declares that
the appliance with Home Connect functionality meets
the essential requirements and other relevant provi-
sions of the Directive 2014/53/EU.
A detailed RED Declaration of Conformity can be found
online at www.bosch-home.com among the additional
documents on the product page for your appliance.
2.4GHz band: 100mW max.
5GHz band: 100mW max.
BE BG CZ DK DE EE IE EL
ES FR HR IT CY LV LT LU
HU MT NL AT PL PT RO SI
SK FI SE UK NO CH TR
5GHz WLAN (Wi-Fi): For indoor use only.
16  Cleaning and servicing
To keep your appliance working efficiently for a long
time, it is important to clean and maintain it carefully.
16.1 Cleaning products
In order to avoid damaging the various oven surfaces
on the appliance, do not use unsuitable cleaning
products.
WARNING‒Risk of electric shock!
An ingress of moisture can cause an electric shock.
Do not use steam- or high-pressure cleaners to
clean the appliance.
ATTENTION!
Unsuitable cleaning products may damage the sur-
faces of the appliance.
Do not use harsh or abrasive cleaning products.
Do not use cleaning products with a high alcohol
content.
Do not use hard scouring pads or cleaning
sponges.
Do not use any special cleaners for cleaning the ap-
pliance while it is hot.
Using oven cleaner in a hot cooking compartment
damages the enamel.
Never use oven cleaner in the cooking compartment
when it is still warm.
Remove all food remnants from the cooking com-
partment and the appliance door before you next
heat up the appliance.
New sponge cloths contain residues from production.
Wash new sponge cloths thoroughly before use.
Suitable cleaning agents
Only use cleaning agents that are suitable for the differ-
ent surfaces on your appliance.
Follow the instructions on cleaning the appliance.
→"Cleaning the appliance", Page24
22


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