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Problem Possible cause Notes/remedy
The appliance does not work The plug is not plugged into the mains Connect the appliance to the electricity
supply
Power cut Check whether other kitchen appliances
are working
Fuse defective Check in the fuse box to make sure that
the fuse for the appliance is OK
Faulty operation Switch the appliance off using the fuse in
the fuse box. Wait approximately
10 seconds and then switch it back on
The appliance cannot be started The appliance door is not fully closed Close the appliance door
Appliance does not start. [
r] and :‹‹
min appear in the display
Descaling has been cancelled Rinse the appliance twice
(see section: Cancelling descaling)
[
0] and ‹‹:‹‹ lights up in the display
Power cut Reset the clock
(see section: Changing the clock time)
The appliance is not in operation. [
r] and
a cooking time lights up in the display
The rotary selector was accidentally oper-
ated
Press the # button
The
n button was not pressed after mak-
ing the setting
Press the n button to start the appliance,
or press the
# button to turn it off
The
Ë (Fill water tank) indicator appears,
even though the water tank is full
The water tank has not been inserted
properly
Slide in the water tank until it engages
The detection system is not working Descale the appliance (see section: Des-
caling) and check which water hardness
has been set (see section: Setting the
water hardness range)
It is difficult to engage the water tank in
position
Rubber seal on the water tank valve Lightly grease the rubber seal with lubri-
cant (order no. 311 168)
The evaporator dish has boiled empty
even though the water tank is full
The water tank has not been inserted
properly
Slide in the water tank until it engages
The feed line is blocked Descale the appliance (see section: Des-
caling).
Check whether the water hardness range
is set correctly
The evaporator dish is overflowing The evaporator dish was not emptied after
the last cooking operation
Use the enclosed cleaning sponge to
empty the evaporator dish after every
cooking operation
Extremely loud pumping sound during
cooking
Water tank is empty, but water is still evap-
orating in the evaporator dish
Filling the water tank
The water tank has not been inserted
properly
Slide in the water tank until it engages
Pumping sound during cooking This is normal
There is a "pop" noise during cooking Cold/warm effect with frozen food, caused
by the steam
This is normal
When you cook with steam, a lot of steam
is created
The appliance is being automatically cali-
brated
This is normal (see section: Automatic cal-
ibration)
When cooking with steam, there is again a
lot of steam
The appliance is unable to calibrate itself
automatically if cooking times are too
short
Restore the appliance to factory settings
(see section: Basic settings) and recali-
brate the appliance (see section: Before
first use)
Steam escapes from the ventilation slots
during cooking
This is normal
The appliance is not producing steam
properly
Limescale has formed in the appliance Start the descaling programme.
Hose for the water inlet in the cooking
compartment was pushed to the side or
has hooked itself to the side of the cook-
ing compartment wall.
Strong pressure on the hose or hooking of
objects when cleaning
Call after-sales service and do not use the
appliance.
Cooking compartment light has failed The LED lamp is defective Contact the after-sales service. The glass
light cover cannot be removed
An
... error message appears in the dis-
play
Technical fault
Press the
0 button to delete the error
message. Reset the clock if required.
If the error message appears again, call
the after-sales service
15


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