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en Customer service
28
Replacing the bulb in the top of the cooking
compartment
If the cooking compartment light bulb fails, it must be
replaced. Heat-resistant, 40 watt, 230 V halogen bulbs
are available from the after-sales service or specialist
retailers.
When handling the halogen bulb, use a dry cloth. This
will increase the service life of the bulb. Only use these
bulbs.
:Warning – Risk of electric shock!
When replacing the cooking compartment bulb, the
bulb socket contacts are live. Before replacing the bulb,
unplug the appliance from the mains or switch off the
circuit breaker in the fuse box.
:Warning – Risk of burns!
The appliance becomes very hot. Never touch the
interior surfaces of the cooking compartment or the
heating elements. Always allow the appliance to cool
down. Keep children at a safe distance.
1. Place a tea towel in the cold cooking compartment
to prevent damage.
2. Turn the glass cover anti-clockwise to remove it
(figure !).
3. Pull out the bulb – do not turn it (figure ").
Insert the new bulb, making sure that the pins are in
the correct position. Push the bulb in firmly.
4. Screw the glass cover back in.
5. Remove the tea towel and switch on the circuit
breaker.
Glass cover
If the glass cover of the halogen bulb is damaged, it
must be replaced. You can obtain a new glass cover
from the after-sales service. Please specify the E
number and FD number of your appliance.
4Customer service
Customer service
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please give the full product number (E
no.) and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
bearing these numbers can be found when you open
the appliance door.
To save time, you can make a note of the number of
your appliance and the telephone number of the after-
sales service in the space below, should it be required.
Please note that a visit from an after-sales service
engineer is not free of charge, even during the warranty
period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
21
E no. FD no.
After-sales service O
GB 0344 892 8979
Calls charged at local or mobile rate.
IE 01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
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28


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