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Malfunction table
Error messages
You can take remedial action yourself for some error
messages.
Replacing the oven light bulb
It is possible to replace the oven light. Heat-resistant 240 V,
25 W halogen bulbs can be obtained from after-sales service
or a specialist retailer.
: Risk of electric shock!
Never replace the oven light when the appliance is switched on.
Pull out the mains plug or switch off the appliance at the circuit
breaker in the fuse box.
Note: Always remove the new halogen bulb from the packaging
using a dry cloth. This increases the service life of the bulb.
Method
Note: You must remove the whole appliance in order to replace
the cooking compartment light. Follow the installation
instructions.
1. Unplug the appliance from the mains or switch off the circuit
breaker in the fuse box.
2. Open the appliance door.
Undo the securing screws on the right and left-hand side of
the oven. Follow the installation instructions.
3. Carefully lift out the appliance.
4. Undo the screw from the light cover on the outer left-hand
side wall and remove the cover. (Fig. A) Pull out the halogen
light. (Fig. B).
Problem Possible cause Remedy/information
The appliance does not work Faulty circuit breaker Look in the fuse box to make sure that the
fuse for the appliance is OK.
Plug not plugged in Plug the plug in
Power cut Check whether the kitchen light is working.
Incorrect operation Switch off the circuit breaker in the fuse box.
Switch it back on after approx. 10 seconds.
Three zeros are flashing in the dis-
play.
Power cut Reset the clock.
The appliance is not in operation. A
cooking time appears on the display.
The
n button was not pressed after the set-
ting had been made.
Press the n button or switch the appliance
off.
The microwave does not switch on. The door was not fully closed. Check whether food remains or foreign
material is trapped in the door. Make sure
that the seal surfaces are clean. Check
whether the door seal is twisted.
The
n button has not been pressed. Press the n button.
It takes longer than before for the
food to heat up.
The microwave power setting is too low. Select a higher power setting.
A larger amount than usual has been placed
in the appliance.
Double the amount = almost double the time
The food was colder than usual. Stir or turn the food during cooking
An audible signal sounds. The two
dots in the display are flashing.
The appliance is in demonstration mode.
1. Press the 2 button.
2. Press and hold the f button for three
seconds.
Demo mode is deactivated.
Error message Possible cause Remedy/Note
Error message "Er1" or "Er4" appears
in the display.
The temperature sensor has failed. Call the aftersales service.
Error message "Er11" appears in the
display. “Button jammed"
The buttons are dirty or the mechanics have
jammed.
Press all buttons several times and, if this
does not help, contact the after-sales ser-
vice.
Error message "Er19" appears in the
display.
There is extreme overheating (possibly a fire
inside). Microwave power setting too high.
Do not open the door. Disconnect from the
mains or switch off the fuse in the fuse box
and allow to cool down.
Error message "Er17", "Er18" or
"E305" appears in the text display.
Technical malfunction. Call the aftersales service.
13


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