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End User License Agreement
downloads or other information may be lost when your
Sonim Product is repaired or replaced. Sonim does not
take any responsibility for any lost information of any kind
and will not reimburse you for any such loss.
You should always make backup copies of all the
information stored on your Sonim Product such as
downloads, calendar and contacts before handing in your
Sonim Product for repair or replacement.
Phone Care
Each Sonim phone has a designated IP class for dust and
water protection, according to the IEC Ingress Protection
(IP) Standard 60529. This means that the phone is dust
protected and can be submerged into 2 m deep water for
up to 60 minutes. Immersion in deeper water can damage
it and must be avoided.
Sonim phones are solid and built for heavy duty use.
Its design protects against disassembly or mechanical
damage when subjected to forces equal to free fall from
the height of 2 meters. Subjecting the phone to stronger
impact and forces can damage it and must be avoided.
Conditions
1. The warranty is valid whether or not the product has
been registered.
2. The warranty is valid only if the original proof of
purchase issued to the original purchaser by an
authorized service provider, specifying the date
of purchase and serial number for this Product,
is presented with the Product to be repaired
or replaced. Sonim reserves the right to refuse
warranty service if the device is found to be out of
warranty under the conditions as set forth herein.
3. If Sonim repairs or replaces the Product, the
repaired or replaced Product shall be warranted
for the remaining time of the original warranty
period or for ninety (90) days from the date of
repair, whichever is longer. Repair or replacement
may involve the use of functionally equivalent
reconditioned units. Replaced parts or components
will become the property of Sonim.
4. This warranty does not cover any failure of the
Product due to normal wear and tear, or due to
misuse or abuse, including but not limited to use
in other than the normal and customary manner, in
accordance with the Sonim device specications
and instructions for use and maintenance of
the Product. Nor does this warranty cover any
failure of the Product due to software or hardware
modication or adjustment, acts of God or damage
resulting from liquid interacting with the product
beyond what is described as acceptable in the
user guide for the product. A rechargeable battery
can be charged and discharged hundreds of times.
However, it will eventually wear out - this is not
a defect. When the talk-time or standby time is
noticeably shorter, it is time to replace your battery.
Sonim recommends that you use only batteries and
chargers approved by Sonim. Minor variations in
display brightness and color may occur between
phones. There may be tiny bright or dark dots on
the display. These are called defective pixels and
occur when individual dots have malfunctioned and
cannot be adjusted. Up to three defective pixels are
deemed acceptable.
5. This warranty does not cover Product failures
caused by installations, modications, or repair or
opening of the Product performed by a any person
other than a Sonim-authorized person. Tampering
85


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