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Customer service
Your local customer service
canbefound inthetelephone directory
or in the customer-service index. Please
provide customer service
with the appliance product number
(E-Nr.) and production number (FD).
These specifications
can be found on the rating plate. Fig. +
To prevent unnecessary call-outs, please
assist customer service by quoting
the product and production numbers.
This will save you additional costs.
Repair order and advice
on faults
Contact information for all countries can
be found on the enclosed customer
service list.
Fault Possible cause Remedial action
Freezer compartment
door was open
for a long time;
temperature is no
longer reached.
The evaporator
(refrigeration
generator)
in the No Frost system
is covered in thick ice
and can no
longer be defrosted
fully automatically.
To defrost the evaporator, remove
the frozen food
with the compartments, insulate well
and store in a cool location.
Switch off the appliance and move
it away from the wall. Leave
the appliance door open.
After approx. 20 min.
the condensation begins to run
into the evaporation pan,
at the rear of the appliance. Fig. *
To prevent the evaporation pan
from overflowing in this case,
mopupthecondensation
with a sponge.
The evaporator is defrosted when
the water stops running
into the evaporation pan. Clean
the interior. Switch the appliance
back on again.
GB 0844 8928979 Calls from a BT
landline will be
charged at up
to 3 pence per
minute. A call
set-up fee of up
to 6 pence may
apply.
IE 01450 2655
US 800 944 2904 toll-free
36


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