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en HomeConnect
18
In the HomeConnect app,
check whether the mobile
device is connected to the
WLAN home network (Wi-Fi).
Repeat the process.
6. If the temperature display shows
, reset the HomeConnect set-
tings. →Page18
10.4 Installing updates for the
Home Connect software
The appliance searches for updates
to the HomeConnect software at reg-
ular intervals.
Note:If updates are available, the
temperature display shows .
To reset the update and the temper-
ature display to the set temperature,
press any touch field.
1. Press .
aThe temperature display shows .
2. Press repeatedly until the
temperature display shows .
3. Press .
aThe temperature display shows an
animation.
aThe update is installed.
aThe control panel is locked during
the installation.
aIf the installation is successful, the
temperature display shows .
4. If the temperature display shows
, the appliance was unable to in-
stall the update.
Repeat the process at a later
point.
5. If the update cannot be completed
after several attempts, contact cus-
tomer service →Page25 .
10.5 Resetting HomeConnect
settings
If your appliance experiences con-
nection problems with the WLAN
home network (Wi-Fi) or your appli-
ance wants to log into a different
WLAN home network (Wi-Fi), you can
reset the HomeConnectsettings.
1. Press .
aThe temperature display shows .
2. Press repeatedly until the
temperature display shows .
3. Press .
aThe temperature display shows an
animation for 15seconds.
aThe temperature display then
shows .
aThe HomeConnect settings have
been reset.
10.6 Data protection
Please see the information on data
protection.
The first time your appliance is
registered on a home network
connected to the Internet, your
appliance will transmit the following
types of data to the HomeConnect
server (initial registration):
¡Unique appliance identification
(consisting of appliance codes as
well as the MAC address of the
Wi-Fi communication module in-
stalled).
¡Security certificate of the Wi-Fi
communication module (to ensure
a secure data connection).
¡The current software and hardware
version of your appliance.
¡Status of any previous reset to
factory settings.
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