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Problem Possible Cause Corrective Action
Cutting line can no
longer be fed
Line inside the spool entangled Inspect the spool, rewind if necessary
Spool empty Refill line spool
Cutting line retracts
into spool
Cutting line too short/broken off
Remove spool – rethread line (see figures JL)
Cutting line breaks fre-
quently
Line inside the spool entangled
Remove spool – rewind line (see figures JL)
Trimmer used incorrectly Only trim with the tip of the line, avoid stones,
walls and other hard objects. Feed the line regu-
larly to maintain full cutting diameter.
Heavy vibrations Cutting line broken
Cutting system damaged
Grass between spool housing and line-feed but-
ton
Grass in hole for line feed
Pull out cutting line with manual feed (see figure
M)
Contact Bosch customer service agent
Disassemble spool cover and remove grass
Remove grass from hole for line feed
Battery and charger
Problem Possible Cause Corrective Action
Flashing red battery
charge indicator
No charging procedure
possible
Battery not (properly) inserted Properly insert battery in charger
Battery contacts contaminated Clean the battery contacts (e. g. by inserting and
removing the battery several times) or replace
the battery
Battery defective Replace the battery
Battery charge indicat-
ors do not light up
Mains plug of battery charger not plugged in
(properly)
Insert mains plug (fully) into the socket outlet
Socket outlet, mains cable or battery charger de-
fective
Check the mains voltage; have the battery char-
ger checked by an authorised after-sales service
agent for Bosch power tools
After-sales Service and Application
Service
www.bosch-garden.com
In all correspondence and spare parts orders, please always
include the 10‑digit article number given on the nameplate
of the product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or ar-
range the collection of a product in need of servicing or re-
pair.
Tel. Service: (0344) 7360109
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch-pt.com.au
www.bosch-pt.co.nz
Republic of South Africa
Customer service
Hotline: (011) 6519600
F 016 L81 795 | (26.10.2018) Bosch Power Tools
28


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