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EasyControl – 6720818479 (2017/10)
8
Specifications
7Specifications
8 Maintenance and faults
8.1 New Wi-Fi network or new network password
To log EasyControl onto a new Wi-Fi network, or if the existing network
has a new password:
Reset EasyControl ( section 8.3).
Perform the following steps to create a Wi-Fi network
( section 5.4).
8.2 Power failure
All the settings are retained after a power failure. After renewed
connection with the Wi-Fi network, all the settings are synchronised with
the Bosch server.
Check the date and time.
8.3 Reset
If EasyControl no longer functions correctly:
Lift the EasyControl briefly from the plinth ( fig. 7, page 5).
If the problem persists:
Press the Reset button ( fig. 19) and hold for several seconds.
Please note! This means that all personalised settings are deleted,
and the Wi-Fi connection must be established again.
If the problem persists:
Consult the installer or manufacturer.
Fig. 19 Reset
8.4 Faults
The fault displays for the heat source are visible on the touch screen and
are sent automatically from the controller to the EasyControl app.
Contact with the installer can be selected in the app.
There is an extensive list on the EasyControl site with solutions for any
problems with EasyControl that may arise
1)
Controller.
Description Unit Value
U V
DC
14.3 – 16.0
P
max
W 0.9
m g (lb) 250 (0.551)
f (RF) MHz f = 868.3 … 869.5 [EU]
T
amb
°C (°F) 0 … 45 (32 … 113)
IP class IP30
% RH 10 … 90
Wi-Fi f = 2.4 GHz IEEE 802.11b/g/n
Zigbee f = 2.4 GHz IEEE 802.15.4
mm (inches) h = 145 (5.7)
w =100 (3.9)
d = 27 (1.1)
Table 3
6720818478-16.1TD
1) See the back of this document for the web address.
Fault Remedy
No Wi-Fi connection. The Wi-Fi signal for the Wi-Fi router may
be too weak. Install a Wi-Fi amplifier.
Wi-Fi network
not found
The “Hide” function for the Wi-Fi router is possibly switched
on, or the “Broadcast” function (sending SSID) may be
switched off. Temporarily switch off the “Hide” function or
switch on the “Broadcast” function.
No connection to the Internet server. Wait until the
connection to the Internet server has been automatically
restored. Even without a server connection, the heat source
can be controlled in manual operation or via the time
program after it has been put into operation.
Forgotten
serial number
and access
code
The serial number and access code are on the sticker, which
is on the front of the brief installation instructions, and on the
sticker at the back of the EasyControl. If the app is used to log
on, the serial number and access code can be displayed in
the app, by navigating via the “Info menu” to the “Product
information” submenu. If the serial number and access code
can not be found, please contact “Consumer Info”
1)
.
The app has no
contact with
the
EasyControl
Does the EasyControl have a connection to the Internet
( section 5.4)? Serial number and access code entered?
Please note, these are capital letter sensitive. There is
possibly a slow Internet connection. Wait for a few minutes.
The displayed
temperature is
too high or too
low
The displayed temperature can be set in the app or on the
EasyControl site
1)
.
The touch
screen does not
function
If the touch screen does not detect anything for more than
5 minutes, it automatically switches itself off. After this, the
touch screen can only be activated again by touching it.
Password with
$ character
EasyControl uses the standard Wi-Fi protocol. Do not
therefore use any $ characters in the Wi-Fi network
password. Remove the $ character from the network
password.
App is not fully
functioning
It is possible that, when delivered, the EasyControl does not
yet have the current software version. This means that
possibly not all app functions can be used. The software
update occurs automatically and make take a few days.
Display of one of the following messages: repeated ignition
attempts, dripping/leaking DHW tap, too little flow through
the heating system, leak in the heating system, boiler
pressure too low, or heat source shows the Service display.
These are informative signals. The floor-standing boiler is
functioning normally.
No software
updates have
been received
from
EasyControl
Software updates are performed automatically. This requires
a continuous Internet connection. If the router is provided
with a timer, updates can be missed.
Table 4 Fault overview (the symbols are displayed on the touch screen)
8


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