Manual Bosch DWB121K50 (page 17 of 36) (English, German, Dutch, French)

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Trouble shooting

Malfunctions often have simple explanations. Please read the

following notes before calling the after-sales service.

: Risk of electric shock!

Incorrect repairs are dangerous. Repairs may only be carried

out and damaged power cables replaced by one of our trained

after-sales technicians. If the appliance is defective, unplug the

appliance from the mains or switch off the circuit breaker in the

fuse box. Contact the after-sales service.

LED lights

Defective LED lights must only be replaced by the

manufacturer, their customer service department or a licensed

technician (electrician).

Fault table

--------

After-sales service

Our after-sales service is there for you if your appliance needs

to be repaired. We will always find the right solution in order to

avoid unnecessary visits from a service technician.

When calling us, please give the product number (E no.) and

the production number (FD no.) so that we can provide you with

the correct advice. The rating plate with these numbers can be

found inside the appliance (remove the metal mesh grease

filter to gain access).

You can make a note of the numbers of your appliance and the

telephone number of the after-sales service in the space below

to save time should it be required.

Please be aware that a visit by an after-sales engineer will be

charged if a problem turns out to be the result of operator error,

even during the warranty period.

After-sales contact details for all countries can be found in the

attached after-sales service directory.

Accessories for circulating-air mode

(not included in the delivery)

Notes

■ Follow the installation instructions supplied with the

accessories.

■ For appliances with an additional internal filter, only the

CleanAir recirculation module can be used.

Basic equipment: Starter set for circulating-air mode - narrow

Throw-away filter

Fault Possible cause Solution

The appliance does not work The plug is not plugged into the mains Connect the appliance to the power

supply

Power cut Check whether other kitchen appliances

are working

The fuse is faulty Check in the fuse box to make sure that

the fuse for the appliance is in working

order

The lighting does not work The bulbs are faulty Call the after-sales service

The bar above the

E button flashes

The metal grease filter is saturated Clean the filter, see the Cleaning and

maintenance section

The bar above the

F button flashes

The activated charcoal filter is saturated Replace the filter; see the "CleanAir air

recirculation module" printed supple-

ment

E no. FD no.

After-sales service

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Bosch DWB121K50 Manual

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