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Troubleshooting en
41
Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
staff.
Only use genuine spare parts when repairing the appliance.
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Malfunctions
Fault Cause troubleshooting
The appliance is not work-
ing.
The Remote-Power-Control
handle is not working.
Wireless connection is
faulty.
The batteries are empty. Change the batteries in the Remote-
Power-Control handle.
→"Changing the batteries",
Page39
The infrared transmitter on
the handle and/or the in-
frared transmitter on the On/
Off switch are/is covered.
1. Remove any foreign objects.
2. Clean the Remote-Power-Control
handle and the appliance.
→"Cleaning the appliance",
Page38
→"Cleaning the Remote-Power-
Control handle", Page38
The communication channel
is faulty. Establish a direct connection
between the infrared transmitter
and the infrared receiver.
Suction is reduced.
Filter change indicator is lit
continuously.
The dust bag is full. Change the dust bag.
Nozzle, telescopic tube or
hose are blocked. 1. Dismantle the appliance.
2. Remove the blockage.
Exhaust filter is dirty. Clean the exhaust filter.
→"Cleaning the exhaust filter",
Page39
41


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