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Weitere Information, zum Beispiel wie Sie die
360° Innenkamera auf Werkseinstellungen
zurücksetzen, finden Sie im Hilfe-Bereich der
Smartphone App und in den Online-FAQs unter
www.bosch-smarthome.com/service
6.0 HILFE UND STÖRUNGSBEHEBUNG
Störung Fehlersignal Maßnahmen
LED aus bei
Inbetriebnahme LED aus
Stromversorgung der Kamera überprüfen.
Nach der Installation ist die LED aus solange kein Video
gestreamt wird.
Genereller Fehler
beim Hochfahren LED blinkt rot Stromstecker ziehen.
Nach 30 s wieder einstecken.
Verbindung zum
WLAN
fehlgeschlagen
LED blinkt
abwechselnd
rot und grün
WLAN-Stärke prüfen (bei der Kamera
und beim mobilen Endgerät).
Prüfen Sie in Ihrem Router, ob DHCP aktiv und die Einbin-
dung neuer Geräte zugelassen ist (MAC-Adressen Filter).
In der App einen Schritt zurückgehen. WLAN-Passwort
neu eingeben. QR-Code vor die Kamera halten.
Tritt dieser Fehler bei einer Kamera auf, die zuvor
problemlos funktioniert hat, dann prüfen Sie bitte, ob Ihr
Router in Ordnung ist.
Verbindung mit
Cloud-Server
fehlgeschlagen
LED blinkt
abwechselnd
rot und blau
Internet-Verbindung des Routers prüfen.
14


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