Manual Bort BFP-450N (page 15 of 20) (English)

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Warranty terms

Условия гарантии

1. SBM group offers the 2-year warranty from the date of sale for

all its products. Professional and commercial electric appliances

are not covered by the warranty. Repair is only available for a fee

in this case.

2. Non-commercial use of the electric appliances imposes limita-

tions on the duration of its operation and restricts the intended us-

age to household purposes only. The continuous operating time

should not exceed 40 hours. In addition, 10-15 minute breaks are

to be made after every 15 minutes of continuous operation. Ignor-

ing this condition when using the electric appliance is a violation

of the good operating practice. Subject to the above mentioned

condition, the service life of the electric appliance is 7 years.

When you purchase a electric appliance, a warranty card is is-

sued (ﬁ elds with a date of sale, model, and serial number are

mandatory, other ﬁ elds can also be completed). Please keep the

card together with the sales receipt during the entire warranty

period for presentation at the service centre.

Electric appliances are only accepted for warranty repairs when

assembled with all removable devices and their fastening ele-

ments in working condition.

3. The warranty period is extended up to 3-5 years*, provided

the owner registers the electric appliance within 2 weeks after

the purchase date. The extended warranty does not cover re-

chargeable appliances, battery chargers, and supplied acces-

sories. Registration is only possible online at www.sbm-group.

com. Please print the registration certiﬁ cate at the time of reg-

istration. The certiﬁ cate is the only conﬁ rmation of the fact of

registration. The registration certiﬁ cate should be presented at

the service centre together with the warranty card and sales

receipt.

4. The following malfunctions are eliminated free of charge dur-

ing the warranty period:

● Damage to the instrument, caused by the use of low-

quality materials

● Assembly defects due to the fault of the manufacturer.

5. The warranty does not cover:

● Malfunctions of the electric appliances caused by the fail-

ure to comply with the operating instructions.

● Mechanical damage (cracks, chips, mechanical damage

to power cords, mechanical damage to the enclosure, etc.),

damage caused by exposure to aggressive environments and

high temperatures, damage induced by the ingress of liquids

or foreign matter into ventilation grids of the electric appli-

ances, as well as damage due to improper storage (corrosion

of metal parts, etc.).

● Electric appliances with defects which were caused by an

overload (simultaneous failure of the rotor and stator), improp-

er use, lack of maintenance or care, and use of the electric

appliances for purposes other than the intended purpose, as

well as by the instability of electric power supply, exceeding

the standards set by EN 61000-3-2, EN 61000-3-3. Among

others, undeniable signs of an overload include: changes in

appearance, deformation or melting of parts and components

of the product, darkening or charring of wire insulation under

high temperatures.

● Wear parts and materials (carbon brushes, belts, rubber

gaskets, seals, guards, platforms, bus bars, gears, bearings,

hubs, coil heaters, pulleys, rollers, rods, lock buttons, etc.),

components (gears, shafts, bearings, rods, rollers, etc.) sub-

ject to deterioration due to lubrication wear-out, as well as re-

placement devices and supplies, except in cases of mechani-

cal damage of the above mentioned products due to failures

of the electric appliance which are covered by this warranty.

● Natural wear of the electric appliance, its parts and com-

ponents (wearing out of the resource, severe internal or exter-

nal contamination, wearing out of the lubrication).

● Electric appliances that were unsealed or repaired during

the warranty period by persons or organizations who are not

legally authorized to perform these activities.

● Electric appliances with removed, erased, worn out or

changed serial numbers, including cases when the data of

the electric appliance does not match the data of the warranty

card.

● Preventive maintenance of the electric appliances, for ex-

ample, cleaning, washing, lubrication.

6. Do not operate electric appliances exhibiting failure symp-

toms (high arcing, smell of burning, increased noise, severe vi-

bration, uneven rotation, loss of power). Do not use the electric

appliances if there is any mechanical damage to the power cord

(cracks, chips, tears, binds), AC plug, or the enclosure of the ap-

pliance.

7. During the warranty period, faulty parts and components of

the instrument are repaired or replaced free of charge. The Ser-

vice Centre reserves the right to decide whether such parts and

components are to be replaced or repaired.

If a failure or malfunction is recognized by SBM group as a war-

ranty case, then it can be removed according to our own choice

by repair or replacement of the defective electric appliance. Re-

placed electric appliances and parts become the property of the

Service Centre of SBM group.

8. GUIDELINES FOR THE PREVENTIVE MAINTENANCE OF

ELECTRIC APPLIANCES

Regular preventive maintenance (cleaning, washing, relubrica-

tion of bearings and gearbox, replacement of fast wearing parts)

is recommended for the electric appliances. Maintenance en-

sures perfect operation of the electric appliance during its entire

service life cycle. The frequency of preventive maintenance at

rated load is determined according to the natural wear of carbon

brushes. Maintenance work is charged according to the price

list of the service centre. Any failures covered by the warranty

and detected in the course of maintenance are repaired free of

charge. Warranted failures, which are detected by the diagnos-

tics, are eliminated as agreed by the parties according to the

routine procedure.

Preventive maintenance does not extend the duration of the war-

ranty period.

Other claims, except for the above mentioned right for free reme-

dial measures, are not covered by this warranty.

9. This warranty does not affect other legal consumer rights

granted by the applicable laws.

* Depending on the model.

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Bort BFP-450N Manual

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