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What to do in case of a problem
The hob or the cooking zone doesn’t start-up :
The hob is badly connected on the electrical network.
The protection fuse cut-off.
The looking function is activated.
The sensitive keys are covered of grease or water.
An object is put on a key.
The control panel displays [ U ]:
There is no pan on the cooking zone.
The pan is not compatible with induction.
The bottom diameter of the pan is too small.
The control panel displays [ E ] :
The electronic system is defective.
Disconnect and replug the hob.
Call after sales
One or all cooking zone cut-off :
The safety system functioned.
You forgot to cut-off the cooking zone for a long time.
One or more sensitive keys are covered.
The pan is empty and its bottom overheated.
The hob also has an automatic reduction of Booster level and breaking Automatic overheating
Continuous ventilation after cutting off the hob :
This is not a failure, the fan continuous to protect the electronic device.
The fan cooling stops automatically.
The automatic cooking system doesn’t start-up :
The cooking zone is still hot [ H ].
The highest Booster level is set [ 9 ].
The control panel displays [ U ] :
Refer to the chapter “Keep warm“.
The control panel displays [ II ]:
Refer to the chapter “Stop&Go“.
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