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Troubleshooting
www.bora.com
9 Troubleshooting
Observe all safety and warning information (see the Safety section).
Operating situation Cause Remedy
The cooktop extractor cannot be
switched on.
The fuse or automatic circuit breaker of
the electrical wiring system in the
apartment and/or house is defective.
Replace the fuse.
Switch the automatic circuit breaker back on.
The fuse or the automatic circuit
breaker trips several times.
Call the BORA Service Team.
The power supply is disconnected. Have a specialist electrician inspect the
power supply.
The microfuse in the universal control
unit‘s cooling device plug is defective.
Replace the fuse
(type: T3, 15 A/250 V).
The indicator light flashes rapidly for
5 seconds and the fan is switched off.
The Home-In contact is broken. When using a window contact switch (safety
device), the window must be open when the
fan is operating.
The safety device is defective. Call the BORA Service Team.
Odours form when operating the cooktop
extractor.
This is normal on brand-new
appliances.
Odours stop forming after a few
operating hours.
The extraction performance of the cooktop
extractor has decreased.
The stainless steel grease filter is
heavily soiled.
Clean or replace the stainless steel grease
filter.
The activated charcoal filter is heavily
soiled (recirculation only).
Replace the activated charcoal filter.
There is an object in the air guiding
housing (e.g. cleaning cloth).
Remove the object.
The fan is defective or a duct
connection has become loose.
Call the BORA Service Team.
Tab. 9.1 Resolving a fault
In all other instances, call the BORA Service Team (see the Warranty, service and spare parts chapter).
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