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en
Q. Water tank cap is too tight to unscrew
A. This could be a cause of the air pressure within the
water tank. Depress the spring on the bottom of the
water tank cap to release air from the water tank.
Continue to do this until you are able to unscrew the
water tank cap.
Q. Unit is running intermittently.
A. How long has it been since the contents of the cart-
ridge were replaced? If 2-3 months have passed, it is
time to replace the contents of the cartridge. However
the demineralization cartridge and or the granules
must be exchanged at the latest after 6 months or the
unit does not reach its full performance anymore.
If the contents of the cartridge were just replaced there
are probably too many granules in the cartridge. Re-
move 2 tablespoons of granules from the cartridge.
Accessories
Q. Do I need to keep any parts before I replace the
demineralization cartridge?
A. Yes, always keep the water tank cap (this is the piece
that attaches the demineralization cartridge to the
water tank).
Q. Ionic Silver Stick
®
(water treatment) replacement
reminder
A. In each Ionic Silver Stick
®
(ISS) box and on all the new
products there is an ISS lifecycle indicator. Check the
box of the month when starting to use the ISS and
write the year on the line indicated. Exchange it after
12 months.
Q. What is EZ Cal?
A. There is a sample packet of EZCal included in the
packaging of your humidifier. EZCal is used for cleaning
and descaling any of the AIR-O-SWISS products, and
cleans mineral build-up. EZCal is the only recommen-
ded cleaning and descaling solution. Do NOT use any
other cleaning solutions since it can damage the pro-
duct. Any use of cleaning solutions apart from EZCal
will void the warranty. Instructions for using are on the
packet. Only use 1 packet for 32oz of water. Do not
change the ratio. It can also be used for any other hu-
midifier brand. Do NOT run the unit when using EZCal.
This can cause damage to the product and voids the
warranty. Thorougly rinse the base with potable water
and make sure no EZCal residues remain in the base!
EZCal is available at selected retail stores.
17


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