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Troubleshooting
Before contacting authorized specialist
Malfunction / cause / action
Appliance does not start
- Check the power supply.
- Is the appliance switched on?
- Is a program selected?
- Is the water supply connected correctly, is the water
supply open?
Water is not drained off
- Check the drain hose.
- Are the filters or the kitchen drain blocked?
Noises
- Make sure all dishes are secured in the dishwasher.
- Place items so that the spray arms can rotate freely.
Foaming
Use only special dishwasher detergent to prevent
foaming. Should this occur, open the dishwasher door
and allow the foam to escape. If necessary, add some
cold water to the tub. Start a rinse cycle to drain the
water.
Plates, other flatware is not clean
- Select a stronger program.
- Make sure that the function of the spray arms is not
blocked by large dishes.
Malfunction / cause / action
Stains and film formation
- Extremely hard water.
- Low inlet temperature.
- Overloading, incorrect loading.
- Old or damp detergent.
- Incorrect detergent dosage.
Staining of glassware
Use less detergent with soft water and select the
shortest rinse cycle to clean and rinse glassware.
Black, gray stains
Dishes were in contact with aluminum parts.
Use a mild scouring agent to remove these stains.
Stains on inner pan
Only use cleaning agents without dyes.
White film inside the appliance
Minerals in hard water: Use a damp sponge with
dishwasher detergent. Wear rubber gloves when
doing so.
Unsatisfactory drying result
- Incorrect loading.
- Dishes are removed too early.
- Incorrect program selection.
- Use of cutlery with poor coating.
Error codes
For some malfunctions, the control lamps will show the following error to warn you:
Control lamps flashes
Meaning / possible cause
Water inlet fault! Faucet not open, inlet blocked or water pressure too low.
Malfunction of the heating element! Purge temperature is not reached.
ECO
Overflow / water leakage!
ECO
Failure of communication between main PCB with display PCB.
CAUTION:
If overflow occurs, turn off the main water supply
before calling an authorized technician.
If there is water in the lower housing part due to
an overfilling or a small leak, remove this water
before restarting the appliance.
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