Manual Bomann GSP 7401 (page 16 of 20) (English)

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Troubleshooting

TroubleshootingTroubleshooting

Troubleshooting

Before you contact an authorized specialist

Before you contact an authorized specialistBefore you contact an authorized specialist

Before you contact an authorized specialist

Problem

ProblemProblem

Problem

Possible cause / Action

Possible cause / ActionPossible cause / Action

Possible cause / Action

Unit is not

working /

starting

∙ Check the power supply. ∙ Is the ap-

pliance turned on and the door securely

closed? ∙ Is a program selected?

∙ Is the water supply properly connect-

ed and the water supply opened?

Water is not

drained off

∙ Check the drain hose. ∙ Are the filters

or the kitchen sink clogged?

Noise ∙ A clicking sound on opening of the

detergent container is normal.

∙ Make sure that all dishes are secured

in the dishwasher. ∙ Place the parts so

that the spray arms can rotate freely.

Foaming ∙ Use only special dishwasher deter-

gent to avoid foaming. If this occurs,

open the door and let suds evaporate.

Add approx. 4-liter cold water to the

tub. Start a short rinse cycle to drain out

the water. ∙ Always wipe up spilled

rinse aid immediately.

Flat table-

ware is not

clean

∙ Select a stronger program.

∙ Make sure that the action of the de-

tergent dispenser and spray arm is not

blocked by large dishes.

Spots and

filming

∙ Extremely hard water ∙ low inlet tem-

perature ∙ overloading the baskets,

improper loading ∙ old or damp deter-

gent ∙ empty rinse dispenser ∙ incorrect

dosage of detergent

Cloudiness

glassware

Use less detergent if you have soft

water and select a shortest cycle to

rinse and clean glassware.

Black or grey

marks

Aluminum utensils have rubbed against

dishware. Use a mild abrasive cleaner

to eliminate those marks.

Stains on

inner surface

Only use detergents without colorants.

Problem

ProblemProblem

Problem

Possible cause / Action

Possible cause / ActionPossible cause / Action

Possible cause / Action

Yellow or

brown film

on inside

surface

∙ Tea or coffee stains: Using a solution

of ½ cup of bleach and 3 cups of warm

water to remove the stains by hand.

∙ Iron deposits in water can cause an

overall film. Call a water softener com-

pany for a special filter.

White film on

inside sur-

face

Hard water minerals: clean the interior

by using a damp sponge with dish-

washer detergent. Wear rubber gloves.

Dispenser

doesn’t close

properly

Clogged detergent residue is blocking

the catch. Clean the catch.

Detergent

left in dis-

penser

Improper loaded dish is blocking the

dispenser.

Unsatisfacto-

ry drying

result

∙ Improper loading ∙ too less rinse aid

∙ dishes are removed too soon ∙ wrong

program has been selected ∙ use of

cutlery with a low-quality coating

Error codes

Error codesError codes

Error codes

For some malfunctions, flashing control lamps will

show the following error codes to warn you:

Lamp

LampLamp

Lamp

Meaning / possible cause

Meaning / possible causeMeaning / possible cause

Meaning / possible cause

Water inlet fault! Faucet not open, inlet

blocked or water pressure too low.

Malfunction of heating element.

ECO

ECOECO

ECO

Overflow / water leakage!

CAUTION:

CAUTION:CAUTION:

CAUTION:

• If overflow occurs, turn off the main water supply

before calling an authorized technician.

• If there is water in the lower housing part due to

an overfilling or a small leak, remove this water

before restarting the appliance.

NOTE:

NOTE:NOTE:

NOTE:

If a problem persists after following the steps above,

please contact your distributor or an authorized tech-

nician.

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Bomann GSP 7401 Manual

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