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5 Trouble Shooting
1 There is something in front of the camera lens. Is the camera
broken?
Figure 5 IR-cut filter
A: The camera is not broken. Its an IR-cut filter. When the camera is
powered on, the IR-cut will be reset and cover the lens. Only when the
camera is powered off, the IR-cut will be at a random place.
2 The camera controller is not working anymore.
A: Most likely, no SD card has been inserted in the camera when it is
turned on. Please make sure a working SD card has been inserted in
the camera before it is turned on.
3 The display screen is suddenly black.
A: To reduce power consumption, the camera will shut down auto-
matically after 3 minutes if no operation is done. Please turn on the
power again if you want to continue to work with the control.
4 Why my phone can’t receive MMS?
A: MMS/GPRS function needs the SIM cards in both your camera and
phone to have enough balance and to be opened to data business.
IR-cut filter
54


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